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Company: |
Aetna |
Location: |
US-TX-Sugar Land
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Base Pay: |
$40,000 - $45,000 /Year |
Other Pay: |
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Employee Type: |
Full-Time |
Industry: |
Insurance |
Manages Others: |
No |
Job Type: |
Health Care Insurance Sales |
Req'd Education: |
4 Year Degree |
Req'd Experience: |
At least 3 year(s) |
Req'd Travel: |
Negligible |
Relocation Covered: |
No |
Reference ID: |
27745002_309591550 |
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Contact: |
Not Available |
Phone: |
Not Available |
Email: |
Send Email Now |
Fax: |
Not Available |
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Aetna is one of the nation’s leading diversified health care benefits companies, serving members with information and resources to help them make better informed decisions about their health care.
Aetna offers a broad range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life, long-term care and disability plans and medical management capabilities. Our customers include employer groups, individuals, college students, part-time and hourly workers, health plans and government-sponsored plans.
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ABOUT OUR COMPANY
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
JOB GROUP SUMMARY
These are the professionals who help us build our business in the national accounts, middle markets, small group markets, distribution channel, group insurance and specialty products areas. Their goal is to meet customer needs and help them make better decisions and about their health care and health care spending.
POSITION SUMMARY
Hourly position at our National Account Plan Sponsor location: Clear Creek ISD - Admin Bldg; 2425 E Main ST; League City, TX 77573.
The Wellness Coordinator for CCISD will be responsible for the development and implementation of health and wellness programs to help build a culture and awareness of healthy lifestyle living and the potential to impact worker productivity.
ADDITIONAL JOB INFORMATION
Ability to work independently with limited direction
Collaborate with the Risk and Benefits staff and the healthcare vendors to develop and implement a comprehensive calendar of health and wellness activities for the various CCISD departments. Manage health and wellness initiatives across multiple departments.
Conduct presentations to local management and employee groups on the progress of the health and wellness initiatives
Implement a CCISD Health Ambassador program to assist in the coordination and communication of wellness initiatives
Provide oversight of employee health and wellness programs, including maintaining day-to-day relationships with vendors and any new wellness partners implemented
Track and report key performance metrics for monitoring health and wellness program performance and review reports provided by all population health management vendors
Prepare an annual budget for wellness initiatives and communications for the Account Executive's planning purposes.
Prior cust svc experience, including strong customer focus
Knowledge of Aetna Cust Svc tools & system apps preferred
On-site cust svc to members & benefit administrators for single National Account plan sponsor
Maximize efficiency, explain Aetna product offerings & educate members
Establish strong coordination with customer's PS Liaison for issue resolution
Collaborate with AM & AE on more complex issues to ensure client's needs are met from product/service perspective
Contribute to development of mutually rewarding working relationship to ensure renewal of case & retention of members
Bi-lingual desired
Following competencies required - not all inclusive:
Ability to access information from variety of systems & references
Document contacts with members
Wellness Education and/or Wellness Certificate (desired)
REQUIRED SKILLS
Ensuring Ethical Decisions
Improving Constituent-Focused Processes
Knowing Products and Services
Verbal Communication
Work with team to support follow-up questions or concerns related to submitted proposals which may include clarification of statistics, additional product and service info, etc
Microsoft PowerPoint
DESIRED SKILLS
Conduct gap analysis of customer needs against Aetna products and services portfolio
Create presentation using Presentation Excellence
Microsoft Excel
Microsoft Outlook
Proof Reading
Business Writing
We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with Aetna.
We conduct pre-employment drug and background testing.
Aetna does not permit the use of tobacco related products or drugs in the workplace. No agencies, please.
Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V
Aetna is committed to maintaining an environment in which all employees are treated equitably and given the opportunity within the context of the business to achieve their potential. Aetna's Affirmative Action responsibilities extend to women, minorities, persons with disabilities and veterans. Company policy also provides for equal opportunity for qualified individuals regardless of race, color, sex, national origin, religion, age, disability, veteran status, sexual orientation, gender identity or marital status.
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