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OfficeTeam, a division of Robert Half International, is the world's leading staffing service specializing in the temporary placement of highly skilled office and administrative support professionals, ranging from administrative and executive assistants to receptionists and customer service representatives. In 2009, our company was named #1 in our industry on FORTUNE® magazine’s list of the “World’s Most Admired Companies” (FORTUNE, March 16, 2009). For more information and to view all our job opportunities, visit us online at http://www.officeteam.com or call 1.800.804.8367.
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Job Description
Classification: Temporary-to-full-time
Compensation: $9.95 to $10.00 per hour
Innovative Information Services Company seeks a Customer Service Representative to update reports in an accurate and timely manner ensuring that all reports are correct. Must be able to work under pressure and complete tasks within a short period.
Obtain credit information directly from credit grantors as necessary.
Facilitate audit of own files.
Ensure confidentiality of all credit information.
Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
Maintain and foster positive attitude with clients and other staff members through excellent phone, interpersonal communication and customer service skills.
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns within company guidelines.
Consistently demonstrate ability to respond to changing departmental needs.
Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate books and manuals.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
OfficeTeam is the world's leader in specialized administrative staffing, offering job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. We are faster at finding our administrative professionals great job opportunities because our staffing managers connect with nearly 90,000 hiring managers in North America every single week. Additionally, our relationships with top companies in more than 300 locations worldwide ensure you enjoy competitive training, benefits and compensation packages. Don't just take our word for it. In 2008 FORTUNE® magazine again ranked us #1 in our industry on the list of "America's Most Admired Companies" (FORTUNE, March 17, 2008). Nine out of 10 of our clients and candidates would recommend our service to a colleague. Apply now or contact your local OfficeTeam branch at 1.800.804.8367 or visit officeteam.com to find out more about this job and other job opportunities. OfficeTeam is an Equal Opportunity Employer.
Job Requirements
Sales (outbound/inbound experience), MS Word, Outlook and Excel, GED or high School Diploma, 2+ years experience in a customer service role
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Top
reasons to work with OfficeTeam:
1. We are faster at finding you work because we are the most recognized experts in our field.
2. We provide access to the best companies. Each week we reach out to thousands of hiring managers to find the best career opportunities for you.
3. We offer free and immediate access to over 8,000 software training and skills enhancement courses.
4. Our reputation is built on our commitment to customer service. Nine out of 10 of our candidates tell us they would not only use us again, but they would also recommend us to their colleagues.
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OfficeTeam is an Equal Opportunity Employer
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