# of Openings:  1

Description:

Dispatcher
Gate Gourmet, a gategroup company, is the world’s largest independent provider of catering and provisioning services for airlines and railroads.  We serve more than 200 million meals a year to our 250-plus customers at more than 100 airport locations around the globe. 
We are currently looking for a Dispatcher to join our Flight Kitchen Facility team based in Chantilly, VA.  This individual will be reporting to the Billing Supervisor.  The Dispatcher will be responsible for receiving telephone calls and computer printouts of passenger counts from different airline companies, and compiling those reports utilizing data processing skills.   
Essential Duties and Responsibilities:

• Obtains final count of passengers on each flight from a computer printout form and/or information received via the telephone

 

• Dispatcher will receive final count of passengers, flight number, and ship number information and manually enters the information into a computer to be compiled on a report (ticket)

 

• Compiles passenger count, flight number, and ship number

 

• Keeps records of all incoming and outgoing information

 

• Assigns production counts and audits daily machine report totals for completeness and accuracy

 

• Routes records for corrections and distributes corrected records to designated departments

 

• Creates and distributes special meal tags, receive telephone communications from airline in reference to equipment changes and ETA/ETD of aircraft

 

• Receives phone calls, communicates verbally with superintendent, and ramp supervisor over telephone and radio

Education:

• High School graduate or GED

Work Experience:

• 1 to 2 years clerical or data entry experience required 

Job Skills:

• Advanced typing skills, Basic math skills

 

• Detail oriented

 

• Basic knowledge of Microsoft Word, Excel and Access

Communication Skills:

• Excellent oral and written communication skills

 

• Bi-lingual a plus

Certificates, licenses and registrations:

• A valid driver’s license.

 

• Ability to pass a DMV verification process. 

 

• Clean driving record that does not contain moving violations, accidents.

 

• Ability to obtain Airport Transport Authority badge required.

 

• Ability to obtain Customs Seal for Airport Transport Authority badge required.

Travel:

• None

Environmental Requirements:

• Regular Office Environment     

                                                                                   

• May be exposed to extreme temperature changes and noise within the production kitchen.

 
Demonstrated Competencies to be Successful in the Position:

• Thinking - Information search and analysis, problem resolution skills

 

• Engaging - understanding others, team leadership, developing people

 

• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively

 

• Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

Gate Gourmet is proud to be an Equal Opportunity Employer!