Job Snapshot
Location:
ORANGE, CA 92868
Industry:
Retail
Sales - Marketing
Consumer Products
Manages Others:
Not Specified
Job Type:
Human Resources
Experience:
Not Specified
Contact Information
Description
A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.
Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers� needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers� dreams. In an ever-evolving world, that is our unchanging promise.
What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.
Position Overview
This role is responsible for providing oversight and leadership to the Store Directors and Managers for stores in the assigned region. The incumbent will act as trusted advisor to the Regional Vice President and provide counsel on all issues pertaining to the sourcing, retention and development of human capital for the assigned region. This includes the responsibility for creating a positive working environment to maximize associate productivity and minimize associate relations issues. The incumbent will also act to facilitate change and be the brand filter subject matter expert and advocate.
Key Responsibilities
- Facilitate the transformation of the stores creating self-sufficiency at store level to build an effective and sustainable service culture.
- Assessment of the level of high performance talent and results at each store within the assigned region and taking appropriate steps to drive the achievement of business objectives.
- Assessment of store talent to ensure the assigned region has the right capabilities in place to execute strategic business plans.
- Identifying capability gaps within the assigned region and working closely with the Regional Vice President to take appropriate actions to ensure development or replacement of talent.
- Succession planning for the assigned region to ensure successful replenishment of key store and regional talent.
- Engaged partnership with Talent Acquisition Group on recruitment of all senior level management staff for the region (Store Directors and direct reports)
- Identify, plan and coordinate management development programs
- Assessment of the leadership talent within the stores to ensure we have the right people in these roles.
- Assist Store Directors or managers with store management issues where necessary.
- Development of associate relations strategies to avoid and resolve associate relations issues.
- Trouble-shooting associate relations issues that have been escalated beyond the store level. Minimize litigation and associate relations issues.
- Administration of compensation and benefits programs. Development of regional reward & incentive programs
- Travel 30% - 50%
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