Job Description

This position handles simple and mid to high exposure Workers' Compensation claims for Ryder's self-insured, self-administered Workers' Compensation program.

REQUIREMENTS:

ADDITIONAL REQUIREMENTS:
-Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology
- Demonstrated ability to handle mid to high exposure claims
- Strong commitment to the principles of customer focus
- Effective interpersonal skills and ability to communicate clearly in verbal and written communications
- Superior negotiation skills and ability to deal effectively with plaintiff attorneys

RESPONSIBILITIES:
Responsibilities include but are not limited to:
- Investigation and adjusts claims, as well as directs defense counsel, experts, and other vendors in the claim-handling processes.
- Assists Claim Manager in the identification of exposures and recommends solutions.
- Requires strong claim technical skills. Must posses a comprehensive understanding of all relevant laws and regulations.
- On-going interaction with field and operations management, legal counsel, safety managers, injured employees and medical providers.
- Interacts with Law Department on significant cases, and updates field operations personnel on claims status.
- Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdiction.
- Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments

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