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CUSTOMER SERVICE

Job Snapshot
Location:
Kansas City, MO (map it!Map it! )
Employee Type:
Full-Time
Industry:
Merchandising
Other Great Industries
Manages Others:
No
Job Type:
Admin - Clerical
Customer Service
Experience:
Not Specified
Travel:
None
Relocation Covered:
No
Post Date:
10/25/2009
Contact Information
Contact:
Sarah Rouchka
Ref ID:
kc24950512
Description Catch the Enthusiasm! Victorian Trading Co., a fast-growing import gift company, is seeking talented individuals to join our team at our Lenexa, Kansas call center and distribution center.

Current employment opportunities:

Administrative Assistant - Full-Time, Mon. – Fri. 8 a.m. to 4:30 p.m.
· Post A/R checks daily
· Process credit applications
· Assist with daily order entry.
- Phone orders
- Fax orders
- Mail orders
· Update Wholesale website
· Proof Wholesale catalog prior to printing
· Wholesale catalog inquiries
- Respond to e-mail catalog inquiries.
- Enter phone inquiries and requests from the call center.
· Run and review various weekly & monthly reports.
· Miscellaneous tasks on as needed basis
- Customer service
- Mailing projects
- Assist other departments during peak holiday season

Must have excellent communication skills, both verbal and written. Previous phone/call center experience a plus! Must have experience in Microsoft Office. Proficiency in Word & Excel strongly desired.

Customer Service - Seasonal
Seeking quality people for seasonal Full-time, Part-time, Day and Evening shifts in our Call Center through 12/31/09.
Earn extra money for the holidays taking catalog orders for our beautiful gift items.

Qualifications for ideal candidates:
1. Excellent phone skills
2. Customer service experience
3. Computer literate
4. Able to type minimum of 25 words/minute
5. Articulate writing skills
5. Stable work history
Must successfully complete pre-employment testing, and background check. Starting pay competitive.

Order Pickers and Packers- Seasonal Full-time, Part-time, Day & Evening shifts

Seeking quality people who have worked in a fast paced environment. Are successful in meeting daily quotas. Need to have good attention to details.

Qualifications for ideal candidates:
1. At least 18 years of age
2. High school diploma or equivalent
3. Able to understand and apply basic math
4. Stable work history
5. Able to lift 30 lbs consistently
6. Have at least 2 years of previous warehouse or distribution experience utilizing pick to pallet processes
Must successfully complete pre-employment testing and background check. Starting pay competitive.

Victorian Trading Company Full-Time Employee Benefits:
Paid Vacation & Sick days - Health Insurance- Dental Insurance - Employee Life Insurance Plan – Profit Sharing & 401K Retirement Plan -125 Flex Benefit Plan - Catalog merchandise and store discount- Credit union membership - Direct Deposit - Paid Holidays - Family and Medical Leave - Incentive Base Bonuses - Annual leave and summer flex time

Interested applicants please send resume to [Click Here to Email Your Resumé]
Requirements Please refer to the Job Description to view the requirements for this job
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