Description
Your interest in Pitney Bowes Government Solutions (PBGS) shows you're ready for an exciting, challenging career. PBGS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBGS provides administrative and support services to various government agencies by focusing on solutions through technology, processes and people. What exactly are our business services? In short, we handle the administrative responsibilities of government agencies - managing an agency's mail and distribution center, running a copy center, delivering faxes, providing secretarial support, ordering and stocking supplies, and more. PBGS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services. What's the result? PBGS lets customers focus on growing their businesses while our teams support their operation.
PBGS is currently seeking a Print Production Manager for a customer site in Idaho Falls, ID
The purpose of this position is to support the contracted services: to provide a full range of duplicating/copying services and equipment to operate and manage 4 separate on-site duplicating/copying centers. Services include, but are not limited to, the following:
High speed duplicating and copying in both black and full color
Binding and finishing operations
Distribution/Courier services
Scanning and document conversion services
User-level preflight and formatting
Operator-level equipment maintenance
Customer service duties
Packing & marking
Monthly and quarterly reports
Responsibilities of this position include:
- Follow all facility policies.
- Support the Quality Management System.
- Assist in developing procedures, work instructions and quality system documents.
- Participate in the Corrective and Preventative Action process.
- Support the implementation of quality assurance processes to reduce errors, decrease costs and improve productivity.
- Effectively collaborate with other PB divisions and major vendors to identify new technologies and capabilities to add value to customer operations and increase efficiencies.
- Ensure that all operational requirements, production controls and are established to minimize non-conformance exposures (i.e., injuries, low productivity, employee dissatisfaction, etc.) are properly executed.
- Ensures client expectations are met or exceeded as outlined in the client contract.
- Resolves client issues and maintains effective customer relationships.
- Implement new technology solutions to improve customer service.
- Responsible for expansion of services at existing accounts.
- Analyzes customer needs and operational capacity, generates complex management information reports and recommends effective solutions to achieve results.
- Coach and develop site management.
- Ensures contractual agreements and services are met.
- Acts as a consultant in the sales process and actively participate in proposal writing.
- Create a pleasant working environment that is diverse, conducive to development, inclusive of others ideas and solutions, and where employees are valued for their contributions.
This is a short term position with Pitney Bowes, for a maximum of two years.
PBMS provides on-the-job training and structured training classes. New employees learn excellent customer service practices and study how to run mail, copy or fax equipment. With the right attitude and the will to perform job functions accurately and effectively, PBMS offers a tremendous opportunity for you -- the chance to succeed with a solid, stable company that provides world-class services to the top companies in the U.S. and abroad. PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.
CareerBuilder.com AdviceFor your
privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn More >>By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com
Terms and Conditions for use of our website. To use our website, you must agree with the
Terms and Conditions and both meet and comply with their provisions.
