Under close direction, this position provides support for student accounts related to disbursements, withdrawals and refunds.   Identifies and processes students that are no longer enrolled in school.

• Identifies and processes students that are no longer enrolled in school.
• Performs the necessary account adjustments upon completing the federal regulation calculations and develops effective and efficient methods for processing students.
• Runs and processes reports required to identify, track, and follow-up on outstanding students.
• Analyzes Return to Title IV data and return funds to the appropriate state and/or federal agency or disburse funds to the students' accounts.
• Counsels students on loans borrowed while enrolled in school through mailings.
• Completes daily and weekly production reports
• Performs data entry including transaction coding daily and review system/manual transaction updates daily.
• Reprocesses accounts that have been updated while at Collections.
• Any other duties as may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree or experience in student finance or equivalent experience preferred.
• Must possess effective customer service skills.
• Excellent verbal and communication skills.
• Ability to maintain a high degree of professionalism and integrity.
• Consistent attention to detail and follow-up.
• Must be a team player.
• Ability to work in a fast-paced deadline oriented environment.
• Ability to multi-task and prioritize workload.
• Is proactive in researching new student finance regulations and issues.
• Well-developed organizational skills.
• PC skills in Microsoft Office, database and internet applications
• Excellent math and analytical skills.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.