Implementation Consultant

Description

We are looking for a Payroll Implementation Consultant with the customer service and technical skills to assist our new clients through a smooth transition to their new payroll provider, Paylocity. This position will appeal to you if you are someone with strong attention to detail, computer skills and a multi-tasker who loves interacting with clients and providing exceptional customer service!

Position Overview:

The Implementation Consultant is responsible for understanding a client's needs and configuring our applications to meet those needs which includes converting HR and payroll data from a client's previous provider, testing the system set-up and data conversion including balancing totals, quarterly returns and supporting our client's until their transition to Client Services team. Our reputation has been built on the foundation of an overall commitment to customer service and this position is responsible for maintaining this commitment within our Implementation area.

Performance Objectives

1. Welcome all new clients to Paylocity and ensure they have a seamless transition to our product.


2. Provide a consultative approach to determine client's requirements providing industry best practices where applicable.


3. Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our service to its fullest extent.


4. Facilitate the extract and loading of previous payroll provider data.


5. 100% responsibility for the client until they are comfortable with our service.


6. Follow balancing procedures to ensure that all data that is converted


7. Perform quality assurance checks to ensure that all setup work has been completed accurately.

The Implementation Consultant will be required to work overtime throughout the year especially during the last two weeks of each quarter as well as end of the year during the months of December and January to assist our clients.

 

Requirements

Experience Requirements

• Previous Payroll Experience is strongly recommended – payroll knowledge will help you determine what a client is currently doing and how we can improve upon that process for them.


• Multi-tasking – We work in a matrix environment meaning that you will be working on more than one client at a time although each client may be at a different phase in the project (i.e. start up, configuration, production). The ability to multi-task is essential as you shift focus from one client to another.


• Attention to detail – Working in a matrix environment, attention to detail is key to your success at Paylocity. Additionally, reviewing our client's data and asking the question behind the question enhances our client's usage of our products.


• Proficiency in MS office – Our products are based upon Access and SQL databases. Knowledge of these will help you during electronic data conversions.


• Experience working in a service bureau highly desirable!


• CPP or FPC designation a plus!

Paylocity is a leading provider of payroll and human resource solutions for small and mid-sized companies. We have combined innovative technology with industry leading customer service to provide unparalleled web-based payroll and HR solutions. In 12 years, we have gone from a start-up business to a corporation with 3,700+ clients, 230+ employees and 2008 revenues of over $18 million. We are a two-time INC. 500 winner for being One of America's Fastest Growing Privately-held Companies as well as a four-time winner for being One of Chicago's Best & Brightest Companies to Work For.

Paylocity is one of America's leading independent payroll service providers in the U.S. We have combined innovative technology with industry leading customer service to provide unparalleled Internet and PC-based payroll and HR solutions for small and mid-sized businesses. Paylocity was named the #1 independent payroll service bureau of the year in both 2003 and 2004. In 10 years, we have gone from a start-up business to a corporation with 3,000 clients and 150+ employees. Paylocity is a Microsoft Gold Certified Partner and has successfully developed and deployed an industry leading web-based self-service payroll product and introduced an industry leading web-based payroll and HR product. The combination of no voicemail in our customer service area and a dedicated, loyal and experienced customer service staff has enabled us to consistently maintain a client retention rate of over 98%. Paylocity was founded in 1997 and is headquartered in Arlington Heights, Illinois.

Why Work for Paylocity?

Named one of Chicago's Best & Brightest Companies to Work For in 2005 and 2006

Named one of the Best Places to Work in Illinois in 2006

Two-time INC. magazine winner for being one of America's Fastest Growing Privately-held Companies

Commitment to quality and customer satisfaction

Casual, friendly, laid-back and team-oriented work environment

Exciting career opportunities!

Related Keywords: payroll implementation SQL ADP Paychex Ceridian