Wilmington Trust

Company Overview

Wilmington Trust

Wilmington Trust is a century-strong client service company that provides customized financial alternatives in wealth advisory, corporate client, and regional banking services. As one of the most respected independent financial services organizations in the United States, we are known for the quality of our people and our services and for our commitment to offering a unique approach to each client's financial situation.

Wilmington Trust is among the country's largest personal trust providers and its most esteemed wealth managers. We are a major bank offering consumer and commercial banking services in the mid-Atlantic region, and we are an industry leader in providing corporate trustee and special purpose (SP) services to financially sophisticated enterprises around the globe. Our staff of nearly 2,500 worldwide supports clients on six continents, in all 50 states and in 59 foreign countries.

Research & Adjustments Specialist (Part-Time)
11/6/2009
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Job Overview
Company: Wilmington Trust
Location: map it!US-DE-Wilmington
Base Pay: $11.88 - $14.78 /Hour
Employee Type: Part-Time
Industry: Banking - Financial Services
Manages Others: Not Specified
Job Type: Research
Req'd Education: High School
Req'd Experience: Up to 5 year(s)
Req'd Travel: Not Specified
Relocation Covered: Not Specified
   
Contact: Not Available
Phone: Not Available
Email: Send Email Now
Fax: Not Available
 
Ref ID: 09-0274
Job Description
PART-TIME OPENING

Investigates and verifies complex customer adjustments, for example:

  • encoding errors
  • items paid twice 
  • source of receipts
Monitors, reconciles and collects on deficiencies for certain key banking relationship accounts with other financial institutions, Federal Reserve Bank, Fidelity, etc.  Reconciles and investigates the differences and adjusts accordingly all General Ledger accounts assigned to Research and Adjustments.

Provides feedback on the design and improvement of services and products for the Research & Adjustments Unit. Maintains quality of work and clarity of thinking under demanding conditions while handling the complex daily processing issues.

Successful candidates must be organized, take initiative, work interdependently within a team environment, effectively communicate with branch staff and other areas in Client Services Department.  Must be flexible.

 
Job Requirements
  • High School graduate or equivalent experience acceptable
  • Three to five years of banking experience with emphasis in Indirect Client Services and/or Deposit Operations, and/or Research and Adjustments
  • Demonstrates an intermediate level of proficiency in the use of Personal Computers and software packages.
  • Ability to interact with others in the organization. Effective human relation skills
  • Good verbal communication skills
  • Working knowledge of deposit operations in general and research and adjustments in particular
Following skills preferred:

  • ESP Desktop
  • eVision
  • WillTell - Electronic Journal
  • FedWeb - Federal Reserve
  • TRIPS - Touchless Return Items Processing System
 



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