Company Overview
Medco is the nation's leading pharmacy benefit manager, employing more than 13,000 people nationwide, including approximately 2,000 pharmacists. On behalf of health plan and employer clients throughout the country, we provide pharmaceutical care for millions of Americans.
Medco is a dynamic, fast-paced organization requiring talented individuals to share and implement its vision of being "the most influential force in controlling healthcare costs and supporting improved patient care through the appropriate use of pharmaceuticals."
If you're seeking an environment that encourages growth, utilizes your training and education and lets you improve the lives of patients in an unrivaled practice setting, look closely at Medco.
We are currently looking for talented and creative individuals to contribute at all levels of the organization.
Medco is an Equal Opportunity Employer committed to its personnel policies and practices.
Job Overview
| Company: |
Medco Health Solutions |
| Location: |
 US-NJ-Franklin Lakes
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| Base Pay: |
N/A |
| Employee Type: |
Full-Time |
| Industry: |
Healthcare - Health Services |
| Manages Others: |
Not Specified |
| Job Type: |
Management
Marketing |
| Req'd Education: |
Not Specified |
| Req'd Experience: |
At least 5 year(s) |
| Req'd Travel: |
Not Specified |
| Relocation Covered: |
No |
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| Contact: |
Not Available |
| Phone: |
Not Available |
| Email: |
Send Email Now |
| Fax: |
Not Available |
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| Ref ID: |
9172 |
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Job Description
Medco Health Solutions, Inc. is a leading health care company serving the needs of more than 60 million people.
Medco, the world’s most advanced pharmacy®, provides clinically driven pharmacy services designed to improve the quality of care and lower total health care costs for private and public employers, health plans, labor unions, and government agencies of all sizes, and for individuals served by Medicare Part D Prescription Drug Plans. About one-third of the companies on the Fortune 500 list are Medco clients.
In 2009, Medco captured the No. 1 position in Health Care: Pharmacy and Other Services sector on Fortune’s World’s Most Admired Companies list for the second consecutive year. Of all companies surveyed globally, Medco ranked No. 5 in innovation and No.10 in people management. In the health care sector, Medco ranked No. 1 in seven attributes: innovation, people management, use of corporate assets, quality of management, financial soundness, quality of products/services and global competitiveness. It also ranked No. 2 in the categories of long-term investment and social responsibility.
The Communication Release Manager is the central point of contact for the release of member and physician directed marketing communications. This position is responsible for providing final approval to the release communication list data to vendors based on the use of approved SOP’s. The Communication Release Manager supports the tracking of scheduled communication release activities using MRM software Affinium Plan.
This position requires Marketing Program Operations, Reporting and Project Management abilities.
Management Responsibilities to Execute Communication Release Management
oExecute the defined communication release SOP's for quality control, sign off and tracking of communications.
oManage the daily ‘File Release Process’ for member communications to ensure SOP adherence and the capture of required approvals.
oProvide final approval to release communication list data to vendors.
oSupport CRP Manager for use of approved list pull departments and SOP adherence for clients with sensitive communication needs (e.g. exclusions).
oFacilitate and track all communication release, development and change related activities.
oExecute reports to monitor communication release dates (to vendor and to member / prescriber); record and report on all incidents (defects) reports via Affinium Plan.
Management Responsibilities for Process Oversight and Control
oTrain staff for the use of Affinium Plan and the communication release management process; execute classroom training sessions and provide desk side support as needed.
oDevelop, monitor and enforce communication release management processes; ensure compliance to Marketing Operations SOP’s.
oAnalyze control metrics to identify gaps and non compliance to Marketing Operations SOP’s.
oEscalate ‘yellow & red’ communication release projects to management for proactive management and remediation.
oAudit adherence to communication SOP’s and supporting approval processes.
oFoster communication between Marketing Operations teams and communication product owners.
oOther duties required as directed by the Sr. Director of Marketing Operations.
Job Requirements
5 years marketing operations project management experience
Working knowledge of Unica Affinium Plan (MRM Software), SDLC, release practices and QC methodologies.
Familiarity with Six Sigma concepts and direct marketing campaigns.
Outstanding written and verbal communication skills.
Demonstrated analysis, organization, and planning skills
Strong Excel skills for analysis and reporting.
Quick learner and desire to enhance skill set utilizing reporting tools (e.g. Cognos)
Ability to handle multiple assignments and tasks.
Ability to influence and work effectively at all levels of the organization.
Ability to build and maintain strong working relationships.
Pharmacy benefits management experience preferred.
We are an Equal Opportunity Employer, M/F/D/V
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