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Company Overview 

For more than 60 years Associated Credit Union of Texas has worked to develop life-long relationships with our members. We realize how important credit unions are to the economic success of not only individuals but entire communities.

When you become an ACU of Texas member, you become part of everything we do to improve the quality of life in our community. From our member service representative’s friendly smile to smart tips on how to get the most from your membership, our goal is to make life better for our members and the communities we serve.

As a member of ACU of Texas, you're also the owner — and we treat you that way. There are no customers, just member/owners! Credit unions are not-for-profit. We return profits to members, not stockholders. We pass the savings back to our membership in the form of lower loan rates, higher savings rates and improved service.

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Job Description 

As a Member Service Representative you will be required to follow established policies and procedures in processing a variety of monetary and account transactions efficiently and accurately, including opening accounts and tellering.  Additionally, you will be expected to cross-sell various products and services, as well as provide superior member service.  Candidates must be willing to work on the weekends.

 



Duties:

 

  • Open new accounts and service existing accounts.
  • Provide information to members regarding investment alternatives, including IRAs, term Share Accounts, and Financial Advisor referrals.
  • Conduct new member interviews regarding credit union services and programs.
  • Promote credit union products and services based on member’s needs.
  • Receive loan payments and/or loan payoffs.
  • Conduct cash transactions, including deposits and withdrawals.
  • Balance and service ATM.
  • Provide outstanding member service.

 Qualifications:

 

This position requires individuals who enjoy working with the public, can provide exceptional, enthusiastic service to our members, can cross-sell products and services without prompting, have a professional business-like appearance and demeanor, and demonstrate a commitment to the team and success of the credit union.  Strong cash-handling or teller experience preferred.  Bilingual (Spanish) and some college highly desired.  Must be mature, dependable, and reliable.
 


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