Company Overview

Connecticut Children's Medical Center is dedicated to improving the physical and emotional health of children. The people of Connecticut Children's Medical Center embrace a comprehensive view of child health, and strive for preeminence in helping each child reach for and achieve maximum potential and independence. We stress excellence, innovation, and leadership in providing the highest quality service, education, and research.

We understand that it takes a special kind of person to help kids feel comfortable and safe when they're sick and in a hospital. That's why we've created a team that really works together to not only give kids the best possible medical care, but also to make their stay more enjoyable. This goal is supported by our management who goes above and beyond to give our staff what they need.

 

Assistant Manager - Healthcare Access
11/19/2009
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Company: Connecticut Children's Medical Center Contact: Not Available
Location: map it!US-CT-Hartford Phone: Not Available
Base Pay: N/A Fax: Not Available
Employee Type: Full-Time Email: Send Email Now
Industry: Healthcare - Health Services Ref ID: 385349
Manages Others: Not Specified
Job Type: Management
Health Care
Division: Healthcare Access-ED
Req'd Education: 2 Year Degree
Req'd Experience: 4 to 6 years
Req'd Travel: Not Specified
Relocation Covered: Not Specified
Job Description
Connecticut Children's Medical Center (CCMC), a full-service pediatric hospital in Hartford, Connecticut, currently has full and part-time positions available. CCMC offers a competitive salary and benefits package.

We encourage diversity in the workplace and are proud to be an equal opportunity employer M/F/D/V. CCMC is a Breastfeeding Friendly Workplace.



Department:  Healthcare Access-ED

Schedule:  Full Time

Facility:  Connecticut Children's Medical Center - Main Campus

Shift:  Days/Evenings

Hours:  variable 12-8:30 pm

Job Details:  
  • Directly supervises the daily operations of all staff functions of Access Services or Emergency Department including:  registration, triage, discharge desk and admitting/unit desk functions, financial clearance, financial counseling, cashier office, satellite offices, outpatient registration and surgical pre-registration.   Identifies and implements opportunities for improvement to revenue cycle processes.  Utilizes judgment in interpreting departmental policies to resolve routine to complex inquiries or patient account problems.   Demonstrates effective leadership skills and ability to build a strong departmental team.   Facilitates regularly scheduled area meetings for subordinate staff.    Serves as the primary resource to team members for training, problem resolution, etc.  Promotes growth and personal/professional staff development, and acts as a mentor and role model.
     
    Associates Degree in Business, Healthcare Administration or 4 to 6 years of work experience in patient registration or physician practice experience required.  Bachelors Degree in Business, Healthcare Administration preferred.  3-5 years Supervisory experience in a healthcare environment preferred.  Excellent working knowledge of registration and billing regulatory requirements including Emergency Medical Treatment and Active Labor Act (EMTALA) and Medicine Secondary Payor.  KNOWLEDGE OF:  Intermediate to advanced knowledge of MS Word and Excel; ADT systems and Insurance Verification systems  required ( SMS, IDX, IBEX, SCM preferred); Knowledge of Managed Care, referral/pre-certification/ authorization, Denials, Patient Accounts and DSS.  SKILLS:  Computer, typing, data entry; Excellent telephone and communication skills; Excellent organizational skills.  ABILITY TO:  Demonstrated ability to motivate and supervise staff in a diverse working environment; Handle a fast paced, high volume environment; Ability to interact with patients and family members; Ability to withstand a pressured environment with composure; Ability to prioritize tasks; Work in a team environment along side multiple disciplines; Provide continued guidance and training to peers and delegate effectively.
 
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