Today, Allied has operations in more than 200 locations coast to coast with well over one million square feet of warehouse and office space. Its modern corporate headquarters is located in East Rutherford, New Jersey.

Allied's workforce consists of more than 3,000 committed individuals, from outside and inside sales professionals, warehouse, dispatch personnel and equipment operators to product, marketing, credit and architectural managers. Allied maintains a modern, efficient fleet of more than 1,200 cars, trucks and tractor trailers. All of these resources are effectively brought to bear in Allied's commitment to service.

The company looks to a future of long-term growth with continued product and market diversification. Allied strives to meet the needs of customers at every level of the building industry-residential, commercial, and industrial- from large architectural accounts to the home remodeler. As part of this commitment to the industry, relations are maintained with many large and small architectural firms. Allied, from the start, has maintained high standards of integrity and service. Dedication to these ideals is the key to Allied's past and future in the building industry.

Other responsibilities of this position include, but are not limited to:

• Receiving and processing requests directly from customers (via telephone, fax and mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
  
  
• Planning and implementing telemarketing and prospecting objectives
  
  
• Quickly and smoothly resolving customer complaints and problems
  
  
• Engaging in specialty purchasing (when applicable)
  
  
• Coordinating delivery and/or pick up of customer orders with operations teams
  
  
• Providing support to Outside Sales force (also serve as a backup for Outside Sales)
  
  
• Generating price quotations in a timely manner
  
  
• Responsibility for adhering to policies of the customer financial services
  
  
• Maintaining accurate and up-to-date "open order" files in computer system
  
  
• Maintaining adequate supply of product samples and literature
  
  
• Adhering to pricing guidelines established by Branch Manager
  
  
• Reviewing all orders to forecast additional customer needs
  
  
• Interacting with sister branches when necessary on inventory issues and deliveries
  
  
• Working with Replenishers to achieve the best product line
  
  
• Responsibility for cash reconciliation of both register tape and Trend reporting documents
  
  
• Maintaining strong relationships with customers
  
  
• Maintaining adequate stock of Tool Rack items with accurate pricing
  
  
• Maintaining adequate product stock at branch location
  
  
• Responsibility for setup and maintenance of store displays
  
  
• Sustaining a working technical knowledge of all available Allied products
  
  
• Reviewing job plans and bidding documents for Taper quotes and developing project summaries for Outside Sales personnel
  
  
• Conducting regular performance reviews of Branch Dispatcher and Invoice Coordinator
  
  
• Performing other duties as assigned

• Experience in a position that deals directly with customers (front-line)
  
  
• Previous sales experience (building products industry preferred)
  
  
• Must be able to effectively communicate and follow-up with co-workers, customers and vendors
  
  
• Must be able to learn and retain vast amounts of product information
  
  
• Experience in a team-based environment is preferred