A Business Phone Banker spends nearly 100% of his/her time on the phone answering questions for Wells Fargo customers. An excellent Business Phone Banker will be able to handle 70-90 calls per day while maintaining a high level of customer satisfaction and retention. The working environment is fun and relaxed with a casual dress code but is also demanding and structured, and involves overcoming customers banking concerns which can include some escalated issues.

Business Phone Bankers are expected to SELL products and services and achieve aggressive sales goals which are measured daily. Our best Business Phone Bankers thrive on customer interaction and never miss an opportunity to enhance the customers relationship with Wells Fargo by marketing a full range of new products and services. They always handle each customer with a friendly, courteous touch while following strict procedures for handling various types of inquiries.

We provide our Phone Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Phone Bankers career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment.

Our Phone Bankers play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position.

We offer at $11.50 to $12.50 minimum starting hourly wage plus monthly incentive bonus pay based on performance - up to an additional $790.00 per month!