Assistant General Counsel - Employment and Complia

Description Job Classification: Full-Time Regular

Purpose:
APAC Customer Services, Inc. (Nasdaq: APAC) is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 and headquartered in Bannockburn, Illinois, the company maintains 9 customer interaction centers nationwide.
Ranked among the top 10 global contact-management leaders and recognized for excellence by our peers, we have been listed among the Top Ten of Service Providers for more than 17 years by Customer Interaction Solutions magazine, and were the recipient of 2005 and 2006 industry awards for high-quality, results-oriented solutions.
Our reputation for excellence is due in large part to the contributions of more than 8,100 talented, ambitious professionals. And we currently have opportunities for you to join our team.
ASSISTANT GENERAL COUNSEL - EMPLOYMENT AND COMPLIANCE
 
LOCATION:                  Bannockburn, Illinois
 
ORGANIZATION:           Law Department
 
CODE:                          090916407
 
QUANTITY:                   One (1)
 
SUMMARY:  Provide legal and strategic direction in the areas of Employment and Compliance. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
 

• Implement and administer the Ethics and Compliance Program to address specific risk exposures related to applicable regulations, rating agency standards, and APAC strategic imperatives
  
• Develop procedures to support administration of the Ethics and Compliance Program; position requires reaction to developments in the regulatory and governance environment with focus on compliance training and education
  
• Facilitate risk and compliance coordination with other departments including the legal department, internal audit, and support services
  
• Ensure compliance oversight processes are aligned with business strategies, operations and processes and that identified gaps or weaknesses are escalated to senior management
  
• Review, advise and recommend action regarding employment policies and practices, advise management and HR team on employment matters, emerging policy issues and applicable law
  
• Handle or assist with defense of employment-related claims at agency and judicial level
  
• Manage and coordinate with outside counsel in handling employment-related litigation
  
• Assist and/or coordinate internal investigations and other employment and compliance related matters
  
• Draft employment agreements, offer letters and separation agreements
  
• Assist with immigration matters and managing outside counsel with respect to immigration matters 

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education:  Bachelor�s degree and Juris Doctor required.
 
Experience:  7-9 years' experience handling employment and compliance matters at a large or midsize firm, or equivalent experience working as in-house counsel.
 
Skills, Knowledge and Abilities:  Intelligence, business judgment and the ability to understand and respond to business issues and needs.  Strong writing, communication and research skills with ability to research legal issues and recommend solutions and strategies.  Ability to execute and manage multiple projects and assignments simultaneously.  Strong interpersonal skills.  High level of drive and enthusiasm with a strong work ethic.  Must possess unquestioned integrity, honesty and business ethics.  Proficiency in Microsoft Office applications.   Prior responsibility for managing and developing staff is a plus.
 
REFERRAL BONUS: N/A
 
RELOCATION BENEFITS:  N/A
 
RECRUITER: Corporate Recruiter, [Click Here to Email Your Resumé]
 
APAC CUSTOMER SERVICES, INC. is an equal opportunity employer.
 
APAC CUSTOMER SERVICES, INC. is not affiliated with APAC, Inc., the road paving and construction materials company.