Company:
US Bank
Base Pay:
N/A
Other Pay:
Employee Type:
Full-Time
Industry:
Admin - Clerical
Customer Service
Banking
Required Travel:
None
Reference ID:
090015932
Location:
map it!US-MO-Saint Louis
Contact:
Not Available
Phone:
Not Available
Email:
Send Email Now
Fax:
Not Available

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U.S. Bancorp (NYSE: USB), with $247 billion in assets, is the parent company of U.S. Bank, the 6th largest commercial bank in the United States. The company operates 2,769 banking offices and 5,159 ATMs, and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions.

POSITION:  Wealth Management Specialist Assistant
LOCATION:  St. Louis, MO
COMPANY:  US BANK
 
U.S. Bank is the 6th largest commercial bank in the nation with $266 billion in assets and more than 14.2 million customers.  We are also a recognized market leader from the Midwest to the West Coast.  U.S. Bank is committed to providing superior financial products and services as well as guaranteed customer service.
 
This position is a service and support representative functioning as the primary, daily contact between Wealth Management Trust, Banking, or Investment customers and U.S. Bank.  Working within delegated authority and/or standard department guidelines, handles day-to-day client calls and transactions and problem resolution, escalating items beyond specified authority to the assigned Wealth Management Advisor or respective specialist.  Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship.  Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
 
Your Career is Here.

Basic Qualifications
- Associate degree, or equivalent work experience
- Five or more years of administrative support experience in a banking environment

Preferred Skills/Experience
- Superior knowledge of departmental operations/policies and bank products/services
- Excellent interpersonal, verbal and written communication skills
- Exceptional customer service skills
- Ability to identify and resolve exceptions and to interpret data
- Ability to resolve complex problems with minimal guidance
- Excellent computer skills, especially Microsoft Office applications
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