Collections Representative- Call Center Experience
HLP Solutions has partnered with a leading Energy, Medica, and Transaction Processing, and Loyalty Program Company to help identify candidates with Collections Representative experience in a call center environment. Respond with a word resume and your requirements.
Basic Function:
Contact customers via telephone to collect on charged off accounts greater than 180 days past due.
Responsibilities:
Updates and documents account information and records.Selects appropriate customer correspondence.Locates customer through acceptable skip tracing techniques.Adheres to collection laws and internal guidelines.
Analyzes customer financial information.Follows prescribed guidelines for bankruptcy, CCCS fraud and disputes.May request or perform account maintenance.Responds to, redirects or escalates calls as appropriate.Works with minimal direct supervision.Performs other related duties as assigned.Minimum Qualifications:
Current performance must consistently rank in the top half of the department.
Minimum of three years of collection experience.Ability to work a minimum of 40 hours per week.Not be in any stage of corrective action (attendance and/ or performance)Keywords: Collections, Front End, Back End, Early Stage, Late Stage, Call Center, Skip Tracing, Bankruptcy
For immediate consideration, send your resume to Michele Blanton at [Click Here to Email Your Resumé]
HLP Solutions, founded in 1999, is a Recruiting and Staffing Search Firm. Our team is a select group of experienced, Honest, Loyal, and Professional talent acquisition specialists, ready to help find the right opportunity for you.