Bilingual Customer Service Representative

Description Bi-lingual Customer Service Representative

We are pleased to introduce you to OSRAM SYLVANIA. We're proud of our longstanding reputation of providing lighting solutions in homes, businesses and institutions, automobiles and a broad range of specialty applications. In fact, we've been doing just that since 1901. Over the years, we've changed to reflect the markets we serve and the customers we reach. Through this time of change and discovery, one thing has remained constant - a belief that our ideas can make a difference in every person's life and that our products reflect a commitment to making our world more comfortable, more productive and more imaginative. At OSRAM SYLVANIA, "We make better light for better living."

OSRAM SYLVANIA is looking for a Customer Service Rep to join our team! If you have a background in Customer Service and want to work for a great company that is based on INNOVATION- look no further. OSRAM SYLVANIA offers comprehensive benefit programs, 401k, wellness programs, on-site massage therapy, free parking, complimentary coffee and an overall great working environment.

Job Description:

CSR services customers by processing orders, inquires and/or complaints involving company products or services and provides post sales support & product technical support. CSR acts as a liaison between the customer, outside sales, transportation, warehouse and internal departments to facilitate order fulfillment & achieve high levels of customer satisfaction.

Requirements Minimum 2-3 yrs of experience in a customer service and/or sales center environment

Proficiency with Microsoft Office

Candidates must be fluent in English and Spanish (written & verbal)