Founded in 1997, Advance America is America's leading payday advance provider with more than 2,600 centers nationwide. Our professional staff members provide one-on-one assistance with your payday advance and will be happy to answer any questions you may have.

As guidance for daily business, all Advance America employees follow the Company Creed:

Respect Your Customers
Treat them with dignity and courtesy at all times.
Respect Your Associates
Treat them as you would like to be treated.
Respect Yourself
Work hard and use good, ethical judgment in everything you do.
Respect the Law
It is there to protect us and our Customers.

As founding members of the Community Financial Services Association of America (CFSA), Advance America is committed to responsible industry practices and customer satisfaction. CFSA was formed in 1999 to promote laws and regulations that balance the interests of the payday advance industry with those of consumers, as well as support and encourage responsible industry practices.

Since we hold our customers in the highest regard, we fully comply with CFSA Best Practices. These best practices include providing full disclosure to customers, complying with all state and federal laws, advertising truthfully, encouraging and promoting consumer responsibility and championing other specifications to help regulate the industry. With over 2,600 centers nationwide, we've helped millions of customers get cash fast when they need it most.

Consider Advance America for meeting your personal and professional goals!

As the nation's largest payday cash advance company, Advance America continually seeks professionals who care about helping others. The company is an equal opportunity employer and employs a diverse, professional full and part-time workforce that share values such as teamwork, integrity, and respect.

As an employee of Advance America, you'll also find a great retail work schedule, market-competitive benefits, and a team oriented work environment. Working with Advance America allows employees to gain valuable experience in operations management, customer service, collections, marketing, and other skills that can create a pathway to promotions and greater responsibility.

Consider Advance America for meeting your personal and professional goals!



Why Advance America?

Great Schedule:

You can have the best retail schedule around, allowing you time for your family and personal interests.

Advancement Opportunities:

Currently, over 50% of the company's multi-unit managers have been promoted from within.

Growing Company:

We're the national leader in the cash advance industry. We've grown to over 2,800 centers in 36 states and we're still growing! We can offer challenges and opportunities that others can't match.

Other Benefits:

Life and health benefits

401k savings program

Paid vacations and holidays

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What Will You Do?

In General:

You will be assisting Advance America clients in obtaining cash advances. Also, you will help with existing accounts, collections, obtaining new customers, daily operations, and the growth of location.

For Customers:

We pride ourselves on our exceptional customer service. It is important that you maintain a comfortable environment to provide our customers with the appropriate services to meet their needs.

You will be assisting the Manager and Assistant Manager in collection efforts.

To maintain current clients you will need to service existing accounts and update customer files.

Not only will you make sure that the current customers are happy, but it is up to you to assist with marketing programs, open new accounts, and ensure that all proper documentation is provided

For Operations:

Assist in balancing cash three times a day

You will need to make sure that daily procedures, such as cash balancing, are executed.

Some local travel may be required for marketing, collections, staffing, and banking responsibilities.

The creed is what holds our organization together and makes us all successful. It is up to you communicate an image consistent with the company creed and vision to all members of the location.

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Our Creed:

Respect Your Customers: Treat them with dignity and courtesy at all times.

Respect Your Associates: Treat them as you would like to be treated.

Respect Yourself: Work hard & use good, ethical judgment in everything you do.

Respect the Law: It is there to protect us and our Customers.

Qualifications

GENERAL:

You must be at least 18 years old.

Because of the local travel you need a valid Driver’s License and reliable transportation.

Clean Criminal Background



EDUCATOIN:

A High School Diploma or equivalent is required.



WORK EXPERIENCE:

Having a background in a service related field such as retail, collections, banking, restaurant, hospitality, or customer service is required.



PERSONAL:

Because of the excellence in customer service that we strive for we need people with excellent written and verbal communication skills, management skills, and time management skills.



PHYSICAL REQUIREMENTS:

Physical demands are those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.

As guidance for daily business, all Advance America employees embrace these values:

Respect Your Customers: Treat them with dignity and courtesy at all times.

Respect Your Associates: Treat them as you would like to be treated.

Respect Yourself: Work hard & use good, ethical judgment in everything you do.

Respect the Law: It is there to protect us and our Customers.


Equal Opportunity Employer
Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.