At Panda we all share a common mission: 'deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.' We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values - Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.
Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Same store sales have increased every year since 1996 with annual sales in 2008 in excess of $1 billion. Panda Express added 161 new locations in 2008 throughout the United States and will operate well over 1,200 restaurants in 2009.
Panda offers excellent benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.
Responsible for dining room functions of a Panda Inn restaurant including service and bar management. Acts as manager in charge when the General Manager is not present. Supervise the front hourly employees to ensure guest satisfaction is provided.
General Business
* Responsible for the service and bar management within the restaurant and supervise the front hourly employees.
* Handle customer requests and problems; ensure timely presentation of dishes to customer; take catering and party orders; perform opening and closing routines.
* Back up attending bars and prepare a full range of mixed and well drinks with correct garnishes.
* Assist General Manager to prepare dining room employees' weekly schedules.
* Communicates regularly with General Manager regarding restaurant needs, problems and opportunities.
Human Resources
* Assist General Manager to recruit, interview and select high qualified candidates.
* Coach and correct employee's performance; administer disciplinary actions and warnings; inform General Manager of all action taken; provide detailed input and observations to General Manager when requested for performance appraisal and other personnel actions.
* Processes Human Resources related PAWS data entry and paperwork delegated by the General Manager.
Safety & Sanitation
* Trains and coaches employees regarding safety and sanitation rules and regulations.
* Ensure on-site employees and customers' safety.
* Ensure QSC standards are implemented in the dining room and bar areas.
* Reports and follows up on work related injuries, offers employees clinical help when needed.
Risk Management
* Familiarizes with guest incident reporting procedures.
Financial/Accounting
* Understand cash, assets and overall P & L performance report for the restaurant.
* Close-out and balance cash register; prepare daily sales report.
* Ensures timely process of invoices and submit to Accounts Payable with purchase recap.
* Audits time attendance reports for Payroll and ensure signatures from employees on the time cards.
Marketing
* Ensures the proper execution of company merchandising and promotion programs.
* Implements appropriate merchandising and promotion programs.