We are currently recruiting for the position of Customer Support Representative.
This position is responsible for client retention, satisfaction, and revenue
growth. Our CSR?s provide Sales support such as assisting in client training and
maximizing client satisfaction by insuring that our customers are utilizing our
most current products and services.
In conjunction with the Account Executive, understand customer business needs
and propose new features and services, in the form of solutions, to grow the
customer base revenue, penetrate the account further, and assist in achieving
monthly sales target. Identify sales opportunities and communicate to Account
Executive. Work with Account Executive to determine roles and relationships
within a given account.

Work with account executive to develop strategies for renewing and upgrading
customer contacts. Participate in account strategy sessions with the account
team to formulate strategy for account retention, penetration, and growth.

A snapshot view of our ideal candidate:

� Telecommunications sales support background
� Exceptional ability to maintain customer base
� Proven track record of increasing customer retention and account revenue
� Aptitude to learn technical system features
� Positive attitude, sense of urgency, strong work ethic and the desire to be
the best
� Excellent oral and written communication skills
� Strong career history in successfully balancing and supporting customers and
sales executives
� Willingness to visit client sites, ensuring customer satisfaction
� Highly proficient in MS Office environment

We Provide:

� Competitive compensation package
� Extensive training program
� Full benefits package
� Excellent recognition programs
� Fast-paced culture
� Upward mobility

Don?t miss this opportunity! Apply online today!!

To find out more, visit us online at: www.deltacom.com/careers.asp

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