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IT Analyst/Production Support
IT Analyst is responsible for attending all project meetings, environment setup based off of application requirements, helping resolve technical issues and pushing application teams to adopt technology/infrastructure standards.
The primary focus of this position is first-tier production support of RiskNet/RatingsNet. However, the role will also include some participation in analysis, QA, and deployment phases of maintenance releases.
Skills and experience:
7+ years of industry experience
Understanding of counterparty and credit risk management systems and ratings data an asset.
Fannie Mae production support experience preferred
*Experience with Remedy, ClearQuest
Previous experience with the RiskNet or RatingsNet system would be a major asset
Experience supporting Microsoft business intelligence stack would be an asset (SSIS, SQL Server, SSAS, SharePoint workflows and portals, etc.)
Can work in both UNIX and Windows environments
Autosys scheduling and job management
Strong follow-through, initiative to stay with issues until they are resolved, along with discipline and tenacity to meet deadlines.
Demonstrated abilities with scripting languages, setting up testing environments, creating test suites, and working with databases
Ability to multi-task and provide support to production users and multiple development teams across concurrent project tasks.
Excellent teamwork and communication skills, along with good customer focus.
Oracle, Weblogic, SQL scripting experience
Java, J2EE, and .NET application experience an asset
Experience in testing batch interfaces or systems integration an asset
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