Customer Service Representative (Yellow Jacket)
Do you find it exciting to meet new people? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.
In this role you will be responsible for providing “best in class” customer service to Hertz customers from both the leisure and business markets. Candidates must have excellent interpersonal, problem solving and verbal communication skills, and must be able to work in a stressful face-to-face customer service environment, often standing for long periods of time. Must be able to “flex” into other job classifications.
Job Qualifications:
? Secondary School Diploma/GED.
? Previous customer service experience.
? Ability to work in a fast paced environment with a variety of tasks.
? Ability to demonstrate professionalism, enthusiasm, and outstanding communication
skills.
? Detail oriented.
? Flexibility to work days, nights, weekends, and holidays.
? Computer literate.
Valid driver's license and excellent driving record.
? Proficiency in English
Must have ability to sit or stand, speak, hear, write, type, see, read, use a computer terminal and telephone. Must have ability to work flexible schedules, including holidays, weekends, and overtime as required.
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EOE M/F/D/V
Career
Whether you're just starting your career or are an experienced manager searching for new challenges and rewards, Hertz offers a variety of exciting career opportunities.
If you're a motivated self-starter, if you thrive in a fast-paced and ever-changing environment, we can empower you to advance your career.
If you'd like to gain valuable industry insight, our entrepreneurial culture can give you on-the-job knowledge of growing a business from the ground up.
If you're searching for a fast-track development program where you can learn all aspects of the business and develop leadership skills, we can help you can create your own future.
At Hertz, we welcome talented and competitive people, and reward them with outstanding career development, personal growth and leadership opportunities. Join the winning team at a company whose reputation speaks for itself - join Hertz.