The Sales Representative position is responsible to sell specified Diebold products within assigned territory to achieve established sales objectives.
 
Essential Functions include:
 
Direct Selling

• Call on prospective customers.
• Secure sales order, arrange delivery dates and other incidents to actual selling.
• Maximize sales of assigned products within territory to achieve sales objectives: volume and revenue of hardware and systems, new accounts secured, key account activity, receivables, discount goals and competitive account penetration.
• Develop and implement marketing action plans for key and target accounts.  Plans are to be based upon thorough analysis of business requirements.
• Develop generic and specific customer presentations and proposals that ensure professionalism and results.

 Establish and Build Sound Customer Relationships

• Maintain contacts with customers in relation to their requirements.  Make company services available to customers.
• Ensure that customers are knowledgeable of Diebold's policies relative to sales, systems support and service.
• Inform customer of supply and price trends, keep them informed on new products and other information of interest.
• Ensure continued business growth by utilizing sound and profitable practices.
• Ensure the maintenance of proper follow up to each sale and the resulting profitable installation of hardware and software products.
• Ensure that outstanding receivables are minimized through planning and coordination with company finance associates and the customer.
• Resolve customer complaints and concerns as effectively and quickly as possible.

Administrative and Support Responsibilities

• Prepare accurate sales forecasts, call reports and sales activity reports for submission to the Regional Sales Manager on a timely basis.
• Report proposal/prospect status through Proposal Tracking System.
• Ensure that expenses are maintained within approved budgets.
• Implement and continually review the proper flow of contracts to company headquarters to ensure timeliness and accuracy of all contractual relationships with customers for both hardware and systems products.
• Keep informed of competitive activity, document same and keep management informed.
• Maintain high level of communication with functional groups within the division as well as with Service/Installation and Finance to maximize sales and customer satisfaction.