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Inbound Sales Representative - Part Time

Cox Communications

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Job Snapshot

Location:

Phoenix, AZ 85027

Base Pay:

$50,000 /Year

Employee Type:

Part-Time

Industry:

Telecommunications

Manages Others:

Job Type:

Sales

Education:

High School

Experience:

At least 1 year(s)

Relocation Covered:

Post Date:

10/29/2009

Contact Information

Ref ID:

8888

Description If interested in applying for this position please visit www.cox.greatjob.net to start the screening process

Responsible for driving call center sales as a primary delivery channel for all Cox residential services and product lines while ensuring customer satisfaction. Develops, implements, and leads sales strategies for Cox Communications and serves as a strategic partner in the overall operation of the organization. Exceed growth and profit objectives by maximizing the sales of individual and bundled Cox video, voice and data services to residential customers though multiple sales channels including inbound and outbound telemarketing, and in-house residential sales teams.

If interested in applying for this position please visit www.cox.greatjob.net to start the screening process

Requirements Education:
High School Diploma, GED or equivalent work experience.
Experience:
0 - 2 years of sales experience; preferably in a call center environment.

Skills, Knowledge, Abilities

Expert knowledge on processes, procedures, and customer contact matters.

Working knowledge of tariff regulations.

Ability to understand complex billing statements.

Working knowledge of ICOMS.

Above average math skills.

Ability to type 50WPM with a high level of accuracy in numerical data input.

Strong oral and written communication skills.

Strong interpersonal skills.

Ability to prioritize and perform multiple tasks.

Strong problem solving and analytical skills.

Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook).

Flexibility and receptiveness to a changing environment.

As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being the biggest; it's about being the best.

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