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Healthcare Call Center Rep. (23855)

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Job Snapshot
Location:
Bowling Green, KY 42101 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Other Great Industries
Manages Others:
Not Specified
Job Type:
Health Care
Admin - Clerical
Other
Education:
None
Experience:
Not Specified
Travel:
Negligible
Relocation Covered:
No
Post Date:
11/2/2009
Contact Information
Contact:
Recruiter
Ref ID:
23855.846685
Description PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a HEALTHCARE CALL CENTER REPRESENTATIVE to join our team in BOWLING GREEN, KY.

Job Responsibilities:
This position is expected to effectively handle inbound/outbound calls received/placed by the automated phone system. Self-Pay representatives are expected to resolve accounts efficiently through collection techniques while maintaining a high level of customer service.

  • The primary duty of this position is handling inbound/outbound calls and obtaining resolution as described in the above summary
  • Meet and/or exceed the daily production goal as defined by the manager
  • Assist team in identifying issues and possible solutions to address those issues
  • Handling inbound/outbound calls at 95-100%

    Required Skills:
  • Minimum 6 months previous healthcare experience

  • High school graduate or equivalent

  • Ability to read and evaluate healthcare receivables information
  • Minimum typing 50-60 wpm

  • Professional written and verbal skills


    • Desired Skills:
  • Certificate from college or technical school

  • 3-4 years in healthcare collections

  • 1+ years of customer service experience

  • Previous call center experience a plus

    Minimum Educational Requirements:
  • High school graduate or equivalent


    • Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.
    Requirements See Above
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