Military Spouse Career and Education Consultant
About Ceridian
Come to a company where your value has no limits. Come to Ceridian, a privately owned, global services leader, dedicated to helping organizations in many different fields optimize their human, financial and technology resources. We provide innovative solutions in such areas as benefits management, payroll processing, HR, employee productivity, work-life programs, corporate incentives and corporate expense management.
Ceridian comprises several, distinct operating businesses and two subsidiaries: Comdata and Stored Value Solutions (SVS). Comdata is a leading business-to-business provider of innovative electronic processing solutions—credit/debit cards, prepaid cards for payroll, and corporate purchasing cards for fleet, fuel and other needs. Stored Value Solutions (SVS) provides custom gift card solutions for a diverse set of clients including retailers, airlines, casinos and e-tailers. As a leading provider of magnetic stripe gift cards, SVS serves six of the top ten U.S. retailers and annually processes 1 billion transactions for 600 clients and their 580 million cardholders.
With a large number of locations in North America and the UK, Ceridian offers you an exciting network of opportunity. Our fast-paced, performance-oriented work culture gives you the potential to make an invaluable difference—for Ceridian, our customers and your career. Committed to diversity in the workplace, we are an EOE/AA organization, and as a military-friendly employer, we provide rewarding careers for current and former members of the military and their spouses.
Job Responsibilities
The Military OneSource education and career counselors provides education and career counseling to assist military spouses in reaching their education and career goals. The MOS Consultant conducts a comprehensive professional assessment of the user's need for education and career services, which can include but are not limited to, education counseling, career counseling, student financial or identifying appropriate educational resouces, licensure and certification information, projected salary/compensation by career field, and assistance with the Career Advancement Account application. MOS education and career counselors will also make appropriate referrals for additional work/life issues such as childcare, parenting, short-term problem resolution, legal, financial, relationships and communication, and other specialty and add-on services. Documents all cases into the MOS Case Management System. Monitors all research, referrals, and additional materials sent to users/customers. Based on business needs, may be asked to take on special projects as requested.
Qualifications
A minimum of a Bachelor's degree in Education or Vocational Counseling or Career Counseling A minimum of two (2) years post graduate related work experience Knowledge and experience in core service areas of adult education and career counseling Excellent customer service, communication, business and technical skills Ability to be flexible, creative and multi-task in a fast-paced, high change environment Preferred Qualifications
Military spouse, family member, or experience in military community highly desirable Call Center Experience Knowledge of EAP industry Strong technical experience with databases and case management systems Six Sigma training, experience or exposure Work Schedule: 12:30 - 9:00 pm M-F
Training Hours: 1-2 weeks of day time training 9 am - 5 pm ET
Career Counseling,Military,Military Spouse
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