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Customer Service Representative

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Job Snapshot
Location:
Bloomington, IL 61701 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Computer Software
Manages Others:
No
Job Type:
Admin - Clerical
Customer Service
Education:
4 Year Degree
Experience:
2 to 6 years
Travel:
None
Post Date:
11/7/2009
Contact Information
Contact:
Ria Matta
Phone:
630-919-2907
Ref ID:
Customer Service Representative
Description Position: Customer Service Representative

Work Location: Bloomington, IL

  

This position offers a great opportunity to enter a culture that provides employees with continued opportunities for growth and professional development.  This client is well known corporation that believes people are the only long-term competitive advantage. Their culture believes in providing high customer satisfaction by supplying products and services that delight customers and offer value.  The working environment promotes values and encourages employee development, diversity, and leadership excellence.

 

*** This is a 5-month contract opportunity!!

 

 

Requirements

The ideal candidate will responsible for the following:

 

  • Provide customer service support over the phone. 
  • The nature and scope of this effort will be to provide general administrative support to the organization, with the primary responsibility being call support.
  • Tasks assigned may be repetitive in nature or may be special assignments.
  • Resources will be expected to respond to the needs of their customers by providing a high level of customer service, managing their time effectively, and the ability to communicate to all levels of business partners to solve and assist with daily requests. 
  • The candidates must be flexible with their shift, have above average customer service skills and will be a professional team player.

 

REQUIRED SKILLS:

   

  • Above Average Customer Service experience
  • Basic knowledge of and the ability to use major features and functions of the Internet/Intranet Browser (Some HTML)
  • Basic knowledge in MS Word, MS Excel, MS Access, Lotus Notes Collaboration Database, MS Outlook electronic mail, Windows 2007 (preferred but not required)
  • Strong written/verbal communication skills, organizational/customer service skills, problem solving skills, strong interpersonal skills, self motivated, professional and reliable, ability to work in diverse groups, and the ability to multi-task with attention to accuracy are required.
  • Customer Service, Typing ability, and Attention to detail


Serious candidates should send their word version resumes to [Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé][Click Here to Email Your Resumé] or call immediately @ 630-919-2907



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