Glen Allen - Instore Retail Banker

Description   Retail Banker
 
Excellent communication skills, both written and verbal
 
Outstanding customer service achieving both customer satisfaction and retention
 
Knowledge and enthusiasm about Woodforest bank products and services when talking to both customers and potential customers
 
Participate in the team effort to accomplish branch goals
 
Develop professional relationships with Woodforest business partners
 
Knowledge of policies, procedures and products pertaining to teller and new account transactions
 
Market bank products and services while talking to both customers and potential customers
 
Participate in community activities to foster and develop customer relations
 
Analyze customer's needs and recognize service opportunities
 
Practice dual control while processing transactions and participating in branch responsibilities
 
Process teller transactions and open new accounts courteously, timely and accurately
 
Balance a cash drawer daily while staying within set policy guidelines
 
Determine the appropriate action required on transactions to protect the Bank from financial loss
 
Demonstrate flexibility in scheduling to ensure coverage
 
All other duties as assigned

Requirements
Education           
High school diploma or equivalent 
 
Experience
1 year customer service and or sales experience required
 
May substitute 1 year service in a nonprofit, community organization or volunteer role for work experience
 
May substitute 2 or more years college for 1 year work experience