Automotive Field Technician Specialist

Welcome to Remy International career opportunities. We are a leading global manufacturer and remanufacturer of the following equipment for automobiles, light trucks, heavy duty trucks and other heavy duty vehicles:

• aftermarket electrical components
• original equipment electrical components, and
• aftermarket powertrain/drivetrain components

You may have heard about some of our products.  We design and build starter motors, alternators, engines and fuel systems.  We sell globally the "Delco Remy®" brand name (first used in 1918), the "World Wide Automotive" brand name (first used in 1986), and our customers' widely recognized private label brand names.

As a Company, Remy International Inc. recognizes the cultural expectations that are important to you and we value our passionately committed, energized, and diverse workforce. We reward excellence, promote development, expect high ethical standards and support work/life balance.

• Provide technical assistance and advice to customers concerning testing, installation, troubleshooting, and unit operation.
• Demonstrate and discuss with the customer the benefits of education and coaching of their store personnel using Remy Power Products’ methodologies and literature.
• Develop, with customer, training schedules for individual stores and, on a broader scale, divisions and regions.
• Ensure that the customer understands their cost of warranty at both individual stores and regional levels.
• Maintain comprehensive customer activity reports for Remy Power Products and customer inspection.
• Provide detailed warranty reports which highlight actions that may need to be taken by other Customer Regions and Remy internal departments.
• Assist with local commercial blitzes to increase sales volumes.
• Maintain regular communications with Remy Customer Quality, Sales & Marketing, Engineering, and other Remy Power Products support groups.
• Ensure that all customers are aware of resources available to them at Remy Power Products Technical Support and Field Training Departments.
• Follow and support any customer specific policies or procedures.
• Related terms:  Warranty Reduction, Customer Service, Auto Repair, Mechanic, Sales, Automotive parts, aftermarket, OEM

• Associate's degree in Automotive Mechanics or related field. 3-7 years related experience is required. 
• Professional manner which is in keeping with the responsibility of the position and the image of Remy Power Products.
• Ability to communicate fluently in English and Spanish is preferred.
• Ability to travel at short notice and to work in remote locations for extended periods of time.
• Ability to communication effectively and deal diplomatically with customers, end users and employees.
• Ability to work in an unstructured environment and be self-directed

Our benefits program helps employees make a contribution. By developing a program that meets a wide range of employee priorities and needs, we ensure that employees can focus more easily on work.

Our benefits may vary between locations. However, here are a few of the options:

• Medical, Dental, Vision and Life Insurance
• Flexible Spending Accounts
• Disability Plans
• 401k Retirement Savings Plan
• Paid Vacations and Holidays
• Tuition Assistance Program
• Bonus / Variable Compensation Programs

Remy is an equal opportunity employer.  It is Remy’s policy not to discriminate against qualified applicants on the basis of race, color, religion, sex, national origin, disability or status as a Vietnam era veteran or special disabled veteran with respect to recruitment, hiring, or any other conditions of employment