Job Snapshot
Location:
Brooklyn, NY
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Base Pay:
$60,000 - $80,000 /Year
Industry:
Medical Equipment
Consumer Products
Other Great Industries
Job Type:
Management
Sales
Customer Service
Experience:
At least 4 year(s)
Contact Information
Description
Brooklyn based medical supply company seeks Call Center Director. Right candidate will be a motivating, active listener, developing and directing people as they work.
** Monitor sales staff performance to ensure that goals are met.
** Hire, train, and evaluate personnel.
** Confer with company officials to develop methods and procedures to increase sales,
expand markets, and promote business.
** Provide staff with assistance in performing difficult or complicated duties.
** Plan and prepare work schedules, and assign employees to specific duties.
** Attend company meetings to exchange product information and coordinate work activities
with other departments.
** Analyze details of sales territories to assess their growth potential and to set quotas.
** Keep records (call logs) pertaining to sales effort.
- Develop / Adjust sales scripts to better target the needs and interests of specific clients.
- Manage a sales team
- Streamline the process to explain products or services and prices, and answer questions from customers.
**** Salary plus Bonuses!!
** NO INDUSTRY EXPERIENCE NECESSARY!!
Requirements
Knowledge of Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
