Field Maintenance 635

Redflex Traffic Systems, Inc. has contracts with more than 240 U.S. cities, and is the largest provider of digital red light and speed enforcement services in North America.  With photo speed programs in nine states and photo red light programs across 22 states, REDFLEX has consistently led the market in contract wins, system installation rates and market share.  

Our organization empowers you to do your best work.

Job Description:       Field Technician

Reports to:                 Field Supervisor

Dept:                            635

Salary Range:            $16-$18 DOE

Class:                          Non-Exempt

SUMMARY:

Install and maintain digital based photo enforcement solutions for City Public Safety programs.  This position is for the Toledo, OH area.  This team member must ensure the equipment within their regions maintain the standards of 95% operation time and 90% issuance rate.  There is a 90 day probationary period with evaluations at 30, 60, and 90 days during this period.  

DUTIES AND RESPONSIBILITIES:

1)    Ensure proactive routine maintenance deadlines are met while keeping active equipment

        above contractual requirements.

2)    Work closely with the Helpdesk personnel to identify and resolve customer related issues

        resulting from equipment deficiencies.

3)    Work closely with Maintenance Field Supervisor and Customer Service representatives to

        keep service levels high.

4)    Perform daily checks of enforcement systems to confirm operations and monitor all

        systems as equipment dictates.

5)    Perform video survey as required for new business development.

6)    Monitor and document the timely completion of preventative maintenance program, work

        with field supervisors to adapt procedures to match equipment demands as technology

        evolves. 

7)    Provide installation support for new approach builds.

8)    Any other duties and/or responsibilities assigned.

9)    Work environment:

        a)    Approximately 90% work is outdoors

        b)    Work at heights in excess of 10ft

        c)    Periodically lift up to 50 lbs

        d)    Periodic on call work outside normal business hours

        e)    Up to 40% travel

        f)     Periodic overtime

        g)    Work near moving traffic

MINIMUM JOB REQUIREMENTS:

The position requires an Associates Degree or Technical Institute certificate in a technical field (engineering or computer science) or related work experience. Experience in digital photography, network installation and computer technology is required.  A+ and N+ Certification is a plus.  Ability to work outside with minimal supervision required.  Reliable transportation required and

Some Travel required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Excellent written and verbal communication skills.
• Strong multi-tasking skills.
• Effective organizational skills.
• Working knowledge of Microsoft Office.

EOE

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