Teller - Coral Springs

    ·· Process customers’ cash, check paying and deposit transactions while adhering to branch operations and security policies and
procedures.
· Maintain a cash drawer within Bank policies.
· Research and resolve cash differences, during the end-of-day balancing process, in order to accurately balance cash drawer in
accordance with branch policies and avoid losses to the Bank.
· Follow Bank polices and procedures, as well as legal and regulatory requirements, including security and audit procedures,
completion of Currency Transaction Reports.
· Responsible for ensuring individual actions do not lead to Bank operating losses as well as escalating potential concerns that
could lead to Bank loss to appropriate supervisor.
· Complete tasks as assigned by supervisor which may include general ledger research, opening or closing the branch, generation
of repeating reports, completion of branch logs, etc.
· Should be able to structure his/her tasks and manage time effectively. Proven ability to prioritize.
· Respond to customer problems or inquires by resolving his/her needs within branch operation policies or by referring the
customer to the appropriate source. Takes ownership and follows through to completion.
· Learns and provides accurate information regarding Bank products and services.
· Refers cross-sell opportunities and new customer to appropriate branch team member.
· Participates in any special tactics or sales activity being promoted by the branch.
· Provide quality customer service to all current and prospective customers as measured by bank service standards.
· May be asked to train and provide assistance to less experienced branch team members.
· Is a team player and support other members of the Bank as needed.
· Cooperates with superiors, peers to accomplish team and Bank goals.
· Other duties as required.