Transportation Manager and Representatives

We are currently seeking a Transportation Manager and  Representatives to join our growing Operations team!

Transportation Manager responsibilities include, but are not limited to:

• Oversee and coordinate with Inventory department vendor shipments to local 3PL providers
• Work closely with designated carriers to ensure all customer delivery expectations are met while delivering at the least possible cost
• Analyze all potential TFF deliveries to ascertain best shipping facility or transport mode
• Communicate with internal sales groups and departments, as well as, outside customers in an expedient manner
• Identify areas for improvement and recommend best policies and procedures
• Train and instruct supervisors and hourly employees on most efficient means of executing their tasks
• Plan priority work schedules for department
• Develop and maintain all reports dealing with service times and carrier expenses
• Assist in the processing and preparation of all TFF carrier charges for payment
• Manage customer driver damage claim process
• Schedule freight pick-ups at vendor facilities and coordinate delivery to our          distribution centers
• Assist in the preparation of bid requests to carriers for various traffic lanes
• Prepare delivery reports dealing with key performance indicators
• Work closely with inbound receiving departments
• Negotiate carrier rates
• Process invoices for payment
• Handle all major transportation issues
• Additional responsibilities as assigned by Management

Transportation Representative responsibilities include, but are not limited to:

• Schedule freight pick-ups at vendor facilities and coordinate delivery to our Distribution Centers
• Assist in the preparation of bid requests to carriers for various traffic lanes
• Prepare various control & cost logs
• Prepare various delivery service reports dealing with specific key performance      indicators, such as customer on-time delivery, carrier expenses and made deliveries
• Monitor driver routes through GPS tracking and Agentek reporting
• Perform customer confirmation calls and follow-up with VIP customer deliveries
• Prepare reports on all customer delivery failures
• Work closely with Dispatch Department
• Additional responsibilities as assigned by Management

Transportation Manager requirements:

• Five years of transportation experience in a supervisory role dealing with national common carriers
• Must possess strong attention to detail
• Excellent communication skills required

Transportation Representative requirements:

• 1 plus year experience in a customer service role required
• Transportation experience a plus
• Exceptional phone and administrative skills a must
• Must possess strong attention to detail
• Excellent communication skills required

Sleepy’s offers an impressive benefits package including, but not limited to, the following: medical, dental, vision care, 401(k) plan and generous employee discounts. Visit our website at www.sleepys.jobs for a complete listing of all available benefits.
 

For immediate consideration, please visit http://www.applyatsleepys.jobs/ to complete an online employment application.