ADMINISTRATOR / NETWORK ENGINEERING

Company Info:

Broadstripe is dedicated to providing our residential and business customers superior entertainment, communication products and outstanding customer service in all the markets we serve. We provide a wide range of state-of-the-art digital cable and broadband internet services.

In 2007, Broadstripe was created by a group of cable and telecommunications veterans. The company is among one of the 25 largest cable operators in the United States. Broadstripe is growing and will continue to grow and meet the needs and the demands of our customers.

Job Description:

Leads network projects by recommending solutions to network strategy and security issues, as well as providing network-engineering solutions/options for the organization by performing the following duties:

Essential Duties & Responsibilities:

• Develops detailed network specifications and adheres to standards in support of new project scope work.
• Develops and recommends strategies for network growth, security, and enhancements by maximizing functionality of network equipment such as routers, bridges, gateways, switches, concentrators, and hubs.
• Interfaces with vendors and suppliers to ensure adequate delivery and maintenance of equipment and services.
• Performs network analysis and capacity planning and testing for organization's LAN/WAN environment.
• Assists in the creation of processes and procedures for network operations.
• Maintains library of associated materials for all equipment, processes, and procedures.
• Designs, installs, and tests network topologies to support Internet and other data transport channels.
• Supports installation and maintenance of PC/Server hardware and software.
• Designs, installs and troubleshoots IP based LANs/Was/MANs and IP- based routing and bridging solutions.
• Performs routine and emergency maintenance of all data center equipment.
• Provides network performance monitoring and analysis.
• Analyzes and evaluates LAN/WAN changes, additions and reconfigurations.
• Contributes to development and administration of network backup and recovery plan to maintain LAN/WAN network systems operation.
• Identifies and corrects faults and provides resolution of complex problem tickets escalated from the help desk.
• Designs, specifies, configures, installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers.
• Develops and implements policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
• Establishes and maintains network users, user environment, directories, and security.
• Trains users on software and equipment usage.
• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
• Develops and communicates standards for use, operations, and security of network, personal computers, and data.
• Communicates with other departments to report and resolve software, hardware, and operations problems.
• Consults with department managers to develop system solutions consistent with organizational objectives.
• Researches and evaluates new technologies.
• Negotiates contracts with and coordinates activities of hardware, software, telecommunications, support, and training vendors.
• Installs and tests software upgrades.
• Develops and implements disaster recovery procedures.

EDUCATION and/or EXPERIENCE

One to two years related experience and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Development software; Design software; Internet software; Project Management software and Database software.

CERTIFICATES AND LICENSES:
MCSE; CCNA; JNCIA; or equivalent experience

OTHER QUALIFICATIONS

1. Excellent communication skills with external and internal customers.
2. Must be committed to providing exceptional customer service (both external and internal) at all times.