Retail Sales Associate

Description Firestone Complete Auto Care, a division of  Bridgestone Retail Operations, LLC employs over 22,000 associates in North America. BFRC consists of more than 2,300 company-owned consumer and commercial stores in the United States and Canada and operates its own credit services and marketing operations. The store channels include Firestone Complete Auto Care, Tires Plus, Expert Tire, Mark Morris, Commercial and Farm Stores and GCR Tire Centers.

With 2,300 locations across America and over $2 billion in tire and auto service sales, Firestone Complete Auto Care is the right place to build a career. Join us!!


Job Purpose: In this excellent opportunity, you'll be responsible for presenting tire product and automotive service clearly while developing retail merchandising skills in order to provide professional, timely and courteous customer service.

Job Responsibilities:
• Demonstrate a high level of energetic response to every customer, on the phone or in the store.
• Listen closely to each customer's needs, document and determine the best possible response and solution.
• Communicate accurately with customer service manager and technicians to establish time commitments that meet Firestone standards and exceed customer requirements.
• Use company documents to communicate clearly with customers and co-workers in ensuring exceptional customer care.
• Follow proper exit procedures: explain all warranties and options to all customers, thank them and display appreciation for their business.
• Miscellaneous duties as assigned.



This is a fast paced position that will have daily exposure to serving our customers.

Requirements

At least 1 year of Retail Sales Experience.

A college degree isa plus.

We offer over 31 excellent benefits and privileges to every employee.

We are An Equal Opportunity Affirmative Action Employer, in fact, “ One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of associates. ”

Over 100 years of success is an indication of the stability our workforce enjoys.

Pre-employment drug test/physical/ background check will help assure we build teams of people who can best work with others and serve customer needs.

Please visit our website at www.FirestoneCompleteAutoCare.com to learn more about our organization and locations.