Job Snapshot
Location:
Northern Philadelphia, PA
Base Pay:
$30,000 - $35,000 /Year
Industry:
Banking - Financial Services
Internet - ECommerce
Job Type:
Banking
Customer Service
Retail
Experience:
3 to 10 years
Contact Information
Description
GMAC is currently in need of a Banking Operations Associate within our Fort Washington, PA location.
Job Overview:
The main requirements of this individual are to support the Checking Account Department group. This individual serves as the primary responsible for the activities associated with the Reg E claims.
Principle Responsibilities
- Serve as the primary contact point for Reg E claims
- Complete research needed to resolve issues relative to Reg E claims
- Complete all activities to comply with Reg E statutes and requirements
- Interact with Ally Bank customers, internal and external partners and third party vendors relative to a Reg E claim or loss
- Maintain department records of pending claims, customer documentation, losses and recoveries and complete reports as needed
- Monitor and control provisional credits to customers
- Maintain a thorough knowledge of Reg E
- Interact with Fraud Unit as needed relative to Reg E claims
- Knowledge of Ally Bank’s products and services
- Completion of filing and filing maintenance, both physical and electronic
Requirements
Consideration Requirements:
- HS Diploma
- 1 year retail banking experience
- PC, Windows-based proficiency
- Excellent communication, organizational and teamwork skills are essential
- Ability to multi-task and to effectively process diverse workloads concurrently
About GMAC
GMAC is a global financial services company that was founded in 1919. Initially formed to provide automotive finance products and services to General Motors dealers and clients, GMAC has since expanded its business to include mortgage operations, insurance, commercial finance and online banking.
GMAC has long been a leader in the financial services industry. And working with us is a chance to partner with a team of smart, talented people across multiple lines of business.
We offer competitive pay and a choice of health and insurance plans. There's also paid time off, training opportunities and other benefits. So whether your background is in automotive finance, insurance or online banking, you'll find many career options with us.
Enjoy Excellent Benefits
GMAC offers a choice of health and insurance plans to fit your lifestyle.
Develop Your Career
Professional development and opportunities for advancement are an important part of your career at GMAC.
Get Competitive Compensation
GMAC proudly offers competitive base pay, as well as industry-leading incentives to maximize your earning potential.
Take Flexible Paid Time Off
At GMAC we believe it makes good sense to take your paid time off based on your personal needs.
