Member Service Representative

American Golf Corporation has an exceptional opportunity for you to join the world leader in golf course management. American Golf manages over 100 golf courses worldwide, employs more than 7,000 co-workers, and is the industry leader in growth and operations. We are currently seeking a Member Service Representative for Sunset Hills Country Club located in Thousand Oaks, CA. This dynamic role requires a person who is a self-motivated, independent thinker who can demonstrate sound decision-making and excellent judgment with the ability to multi-task and anticipate needs.

We are seeking candidates who possess a stable work history, a team player spirit, and an exceptional customer service attitude. In return we offer a competitive salary, solid benefits (including golf privileges and discounts on merchandise), a dynamic and fun environment and an opportunity to grow with the industry leader.

Only local applicants will be considered. No third party resumes will be accepted.
Please note: Due to the overwhelming response of resumes received, only those candidates who closely match the position requirements will be contacted.

NO PHONE CALLS PLEASE

Job Summary
Promote the club through member communications, clubs, events and special recognition of members. Candidates must have strong community and public relations involvement.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintain internal members’ communications in the club; update members’ media centers, design event promotion mediums, posters, displays, emails and flyers. Plan, communicate, market and execute annual calendar for al member events.
• Develop clubs within a club program to ensure optimum attendance through personal contact, electronic, telemarketing and print mediums. Build database to personalize and target market to members with specific interests and needs relating to offering.
• Design, edit and implement monthly newsletters for members and coworkers, and all other club printed communications such as stationary, statement stuffers, direct mail, table tents, and calendars.
• Lead member committees as well as organize and facilitate meetings and events. Interface within the community relative to the public relations and promotion of the club. Special focus on recognition of members.
• Recommend and maintain a reasonable budget based on the even and/or activity being planned. Control expenses.
• Actively participate in new member orientations. Facilitate member to member and member to co-worker introductions.