CUSTOMER SUPPORT SUPERVISOR

Chemical Abstracts Service has an immediate opening for a Customer Support Supervisor in its Marketing Division.  This position will be responsible for a team of approximately 15 staff.  Responsible for ensuring accurate/timely implementation of customer orders, customer account management as well as providing pricing services.  Perform/coordinate SAP functions and completing other miscellaneous activities.  Will be responsible for providing customer service, resolving customer issues related to product access, and billing for worldwide customers.

Candidates must have 3 to 5 years of supervisory or management experience; Bachelor’s degree in business marketing or equivalent; strong written and verbal communication skills; detail-oriented with business analysis experience; working knowledge of SAP; advanced proficiency in Microsoft Office products; and knowledge of CAS products a plus.

Chemical Abstracts Service offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. 

For consideration, please apply online at www.cas.org and click on “Careers" at the bottom of the homepage. 

Chemical Abstracts Service, 2540 Olentangy River Road, Columbus, OH 43202, an Equal Opportunity Employer.