Customer Service & Sales Support Professional

Description

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Customer Service & Sales Support Professional

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Are you looking for a great position that will put you on the fast track for career advancement?


Summary of Customer Service & Sales Support Professional

Despite the economic downturn, New England Office Supply is growing! Take the opportunity to join a strong sales organization with a fresh perspective!

New England Office Supply is a new breed of office products dealers, relying heavily on innovative marketing and the latest advances in technology to offer customers solutions not commonly found in the industry. We're looking for qualified Sales Support Professionals to help us reach our goals. Qualified candidates will be instrumental in growing our E-commerce business. You should be comfortable navigating web shopping sites, and find ease in learning new software applications. Although some experience is preferred, we'll give you customer service, sales, and business experience that can be parlayed into exciting new opportunities.

Responsibilities of Customer Service & Sales Support Professional

• Work in teams with peers to accomplish goals and get rewards for exceeding them!
• Provide support to "OfficeBuddy" New England Office Supply's exciting new e-commerce site.
• Understand and introduce various products to existing and new customers.
• Identify customer needs and provide solutions to enhance customer satisfaction.
• Use analytical skills to research and satisfy customer inquiries in a timely manner
• Process orders and assist customers with product selection.

Requirements

• A college degree is preferred
• Able to diagnose web shopping issues and troubleshoot steps to quick resolution
• Ease with business software, ability to quickly learn new programs
• A desire to advance professionally
• Strong interpersonal skills
• Keen attention to detail
• A positive attitude
• Excellent verbal and written communication skills
• A proactive and self motivated work ethic
• A competitive drive
• Presentation skills
• Time management and organizational skills
• A high level of professionalism
• A strong commitment to team goals

Benefits Inlcudes

New England Office Supply provides an extensive and comprehensive package of health and wellness benefits to its associates. Benefits include but are not limited to:

• Competitive wages
• Sponsored medical and dental plan
• 401k savings plan
• Life insurance
• Long-term disability
• Paid vacations, and holidays.

About Us

Founded in 1993 through the successful merger of three companies, New England Office Supply is one of the area's leading sellers of office products and furniture, providing corporations, colleges, non-profit agencies and state, federal and local government with total business products solutions through contract delivery, the Internet and business-to-business electronic commerce, as well as its own teleservice center.

Located in Braintree, Massachusetts New England Office Supply is a full service national office supply company offering a full suite of office needs including general supplies, coffee, furniture, janitorial, break room supplies and even printing. We're a "one stop shop" for the business customer's needs. We're looking for a motivated, career minded individual to work in this fast paced, fun office environment.

For more information about our company please go to www.neosusa.com