Supervisor Medical Records

DESCRIPTION:  Direct supervision of all Medical Record Department clerical staff. Manages daily clerical workflow for the Medical Records Department, including scheduling, training and monitoring for productivity and accuracy. Responsible for interviewing and hiring clerical staff. Counsels and disciplines employees as per hospital policy. Conducts annual performance reviews for direct reports. Performs ongoing assessments of the clerical areas to identify areas of opportunity and ensure that areas of responsibility comply with and/or exceed regulatory/accreditation requirements and standards. Develop familiarity and understanding of medical record suspension process. Interacts with physicians on an ongoing basis and handles any complaints or suggestions for improvement in a timely manner. Acts as liaison between the Medical Records Department and contracted vendors. Assists with the medical record certification process. Serves as clinical instructor for student affiliations. Assists in budgetary preparation, implementation and cost-effective strategies. Practices open communication with employees, Medical Records Leadership, Ingalls Management Team and other internal/external customers.