Description
Title: Remedy AR System and ITSM
Location: San Jose, CA
Duration: 4 months
Rate: $37/hr
Remedy AR System and ITSM applications highly desirable.
Requirements
JOB COMPLEXITY:
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Interacts with senior internal and external personnel. Integration of automated business functions and their related data.
Delivers work on time and meets requirements, high level of customer service through quick responsiveness to client requests and regular communication.
Works with clients to develop new or redesign business processes and recommendations for automation opportunities.
Works to provide quality solutions that meet specific business unit requirements using business and technical knowledge to help prevent defects.
Utilizes standard methodologies and tools for project scope, development, testing and documentation.
Possesses solid knowledge of the core technologies, platforms, tools and applications used in delivering business solutions for the business units supported.
Demonstrates an awareness and understanding of changes in technology and their impact to core business applications.
Articulates technical application infrastructure strategies and their impact on automated systems to IS&T staff.
Is proactive in providing transfer of knowledge regarding technical application infrastructure to IS&T team.
Supports existing technical application infrastructure.
SUPERVISION: Normally receives little instruction on day-to-day work, general instructions on new assignments.
EXPERIENCE:
Competencies that are very important to the job are:
analysis, global perspective, focus on customer, engage and inspire, foster teamwork, write effectively, speak with impact, listen to others, foster open communication and inspire trust. Competencies that are important to the job are: decision making, managing execution, planning, managing and improving processes, strategy, financial acumen, innovation, influence, building talent and build relationships.
Typically requires a minimum of 5 years of related experience.
Knowledge of Remedy AR System and ITSM applications highly desirable.
