The Center Manager will provide on-site leadership to the center ensuring that staff is focused on quality, customer service and financial goals and making changes necessary for both long and short term success. The Center Manager of the Gainesville center will work closely with a prominant hospital to ensure patients receive the highest level of care.
Customer Service:
Provide legendary customer service with as little hassle as possible to patients, visitors and coworkers
Leadership:
Understand and teach the Solantic mission, vision and values
Manage, motivate and grow a team of positive employees who are committed to the Solantic mission, vision and values
Accountable for monitoring of the center budget, exploring revenue enhancement opportunities, ensuring cost efficiency, creating and analyzing reports and utilizing data to meet center revenue goals
Communication with corporate staff and center staff
Lead business development, professional healthcare provider and community networking
Staff centers with employees who meet the standards of a Solantic Employee
Train, develop, mentor and coach staff members with focus on delivering standardized product
Operations:
Responsible for all day to day operations
Work with center physicians, medical assistants and other providers to ensure quality patient care and outstanding customer service
Support account executives by participating in customer presentations; providing center tours, and other information to support the sales process
Assure resources are available for effective center functions
Assure quality standards in clinical services
Comply with necessary regulatory standards; ensuring all credentialing and regulatory agency requirements are complete and current
Will work with billing to ensure successful and timely billing
Minimum Position Requirements:
· Bachelors Degree
· Minimum 3+ years management experience in a retail environment
· Documented track record of success
· Ability to operate effectively in a start-up environment
