Job Snapshot
Base Pay:
$18.00 - $20.00 /Hour
Other Pay:
Medical and Dental Benefits
Industry:
Computer Hardware
Job Type:
Information Technology
Experience:
At least 2 year(s)
Contact Information
Description
Tech Support Analyst
As a Tech Support Analyst you will be a crucial part of a small IT team providing support and troubleshooting for 3 large offices in the Cleveland and surrounding areas.
Responsibilities include:
*Respond to internal support requests via an online automated ticketing process.
*Assist with software updates when necessary.
*Maintain courteous and professional relationships with customers.
*Serve as the point of contact for any problems or IT concerns.
*Perform any other related duties as assigned.
Requirements
*Technical Certification or 2 to 4 years of IT/help desk experience
*Knowledge of Windows Vista, Microsoft Active Directory, Help Desk, Microsoft Outlook, Microsoft Office, Hardware and perifpherals, and ticketing system processes.
*Minimum of 2 to 4 years of experience providing internal IT support in a professional office setting.
*Ability to work independently while following standards and procedures.
*Team player with excellent time management skills
Compensation and Benefits
Pay range $18 to $20/hr based on experience.
Medical and dental benefits after eligibility has been met.
To apply email resume to
[Click Here to Email Your Resumé]
CareerBuilder.com AdviceFor your
privacy and protection, when applying to a job online:
Never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn More >>By applying to a job using CareerBuilder.com you are agreeing to comply with and be subject to the CareerBuilder.com
Terms and Conditions for use of our website. To use our website, you must agree with the
Terms and Conditions and both meet and comply with their provisions.
