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Registered Member Service Rep (w/cashiering experience)

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Job Snapshot
Location:
Gulfport, MS (map it!Map it! )
Base Pay:
$32,000 - $36,000 /Year
Other Pay:
Salary+Commissions
Employee Type:
Full-Time
Industry:
Banking - Financial Services
Securities
Insurance
Manages Others:
No
Job Type:
Banking
Insurance
Sales
Experience:
Not Specified
Post Date:
11/6/2009
Contact Information
Contact:
Angela Keel
Description Navy Federal Credit Union, the largest credit union in the world, has an anticipated opening for a Registered Member Service Representative  who will also cross-sell investment & insurance products to our members and prospective members, while assisting members with meeting their financial goals through counseling and recommending appropriate investments such as mutual funds and term life insurance; and to serve as subject matter expert and respond to escalated, complex, sensitive, and/or urgent inquiries relating to members accounts.
Requirements Qualifications:

Target:

  • FINRA Series 6 or 7, NASAA Series 65 or 66 registration and Life & Health Insurance License;
  • At least 6 months of cashiering experience;
  • Experience as a Member Service Representative in Branch Operations or in a similar member/customer service position;
  • Comprehensive knowledge of savings and lending programs, policies and procedures with demonstrated ability to interpret, understand, and explain written and oral regulations, instructions and procedures;
  • Highly effective verbal and written communications skills;
  • Strong interpersonal skills and demonstrated ability to deal tactfully and effectively with individuals in difficult situations;
  • Demonstrated ability to act as a mentor to lower level team members;
  • Demonstrated knowledge of PCs and associated software and the ability to navigate multiple screens;
  • Highly effective organization, time management, and problem solving skills that demonstrate the ability to meet deadlines, work productively and accurately, and manage multiple tasks;
  • Comprehensive knowledge of policies and procedures pertaining to the submission, evaluation and processing of consumer loan requests; membership criteria; credit union/banking regulations; and pertinent Federal laws; and
  • Ability to resolve the more complex situations pertaining to policies and procedures, automated /on-line services, loan analysis and loan approvals

    Desired:
  • Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience;
  • Knowledge of Navy Federal/NFFG organization, programs, policies and procedures;
  • FINRA Series 7 and NASAA 65 registrations; Life & Health licensed

    Apply: By emailing a resume to  [Click Here to Email Your Resumé].  Please put Registered Member Service Rep in the subject line.

    Navy Federal Credit Union values, celebrates and enacts diversity in the workplace.  EOE/AA/M/F/V/D

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