Systems Support Specialist (216477-030)

Are you looking for a progressive company with a great reputation?  Do you have a track record of providing a stable, secure and efficient IT environment?  

Michigan First Credit Union, the only place to do your banking, is a state of the art, progressive company located in Lathrup Village, Michigan with branch locations throughout Southeastern Michigan.  We have approximately 225 team members and growing. We focus on serving our valued members and being the best and most highly regarded financial institution in the industry.

We are seeking an experienced Systems Support Specialist to join our progressive credit union.  In this role, the person will support for our Symitar system /operations and provide end-user helpdesk support. This position reports to the Manager of Technology Solutions at our Lathrup Village location.

Responsibilities:

• Oversee system processing by reviewing job runs using Job File Scheduler.
• Set up new products and services on Symitar.
• Perform Symitar operations including but not limited to ACH and check postings, processing daily jobs, and scheduling nightly processing.
• Monitor and manage Money Works Audio and Money Works Home banking servers.
• Perform Symitar system-level and software upgrades.
• On call during regular business hours and after hours duties as necessary.
• Being an advocate of Michigan First culture.  

• The ideal candidate will possess an Associate’s degree or equivalent in Computer Science or technical certificate plus one to three years of related experience and/or training.
• Certificate in personal computer application and training is required.
• Ability to understand needs of various departments and translate requests for computer applications into usable data, using the appropriate software application.
• Excellent written and verbal communication.            
• Strong interpersonal skills and professional demeanor; ability to interact at all levels within our organization, in a team based environment and with the general public.
• Effectively present information in one-on-one and small group situations to team members and leaders of the organization.
• Ability to handle multiple tasks concurrently as well as the ability to prioritize various tasks and deadlines.
• Must be able to apply problem solving recommendations that produce satisfactory results, focus on effectiveness, be organized, flexible, and self –directed and have a sense of urgency.

Michigan First offers one of the strongest benefit programs around including 100% paid coverage for medical, dental, vision, disability & life insurance and 401(k) with Company match, & tuition reimbursement. Are you ready to be a part a dynamic and growing credit union?

Michigan First Credit Union is an Equal Opportunity Employer