General/Operations Manager - Panama City, FL

  Why Settle for Anything Less then the Best?

Industry Leader Since 1901.

Orkin Pest Control, a national business service provider, is seeking an experienced and talented woman or man for our Branch Management program.

Branch Management Program

Orkin is rated by Training Magazine and the American Society of Training and Development as one of the 100 Best Training Companies of 2003-present. Orkin is also one of the 25 Best Service Companies to Sell For in 2008 according to Selling Power Magazine.

You will direct the sales, service and administrative functions of the assigned location to provide quality service to all customers and achieve defined performance objectives which include but not limited to:

• Recruit, select and train service, sales, and administrative staff.

• Conduct service and sales meetings.

• Conduct periodic audits of service work performed.

• Maintain proper inventory and issue to technicians as appropriate.

• Insure accurate customer records, processing customer service requests, and preparing various management reports.

• Assist in inspect and evaluate customer complaints when needed and communicate effectively to reach a satisfactory resolution of the problem.

• Coach, mentor, train, and evaluate team to improve sales/service skills, customer relations, and grow the operation.

• Achieve P&L, Revenue, Customer Retention, and Employee Relations goals.

Requirements . . .

• At least 5 years general/operations management experience.
• Experience as a general or operations manager with direct control over a branch, store, office or restaurant.
• Profit and Loss management experience, budget experience, and expense management are also highly sought after skills.
• Strong communication and interpersonal skills.
• Excellent follow-up and organizational skills.
• The ability to manage a multi-level staff, including recruiting, hiring, coaching, counseling, and managing a staff of at least 10 individuals.

This position will require that the applicant have a clean driving record. Applicants must pass a background check including a drug screen.

We Offer . . .

Salary Based Upon Previous Experience
Company Vehicle

Bonus Plan Upon Assignment
Paid Training
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance

401 (k) Plan with Company Match
Long Term Disability Plan

Short Term Disability Plan

Tuition Reimbursement