Job Snapshot
Location:
8650 College Blvd
Overland Park, KS 66210
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Industry:
Banking - Financial Services
Other Great Industries
Job Type:
Customer Service
Other
Experience:
Not Specified
Contact Information
Contact:
Employee Relations
Description
Duties: Contact accounts to obtain payments and negotiate payment plans, Investigate and resolve cardholder billing questions. Manage assigned accounts, enforcing terms & credit lines. Help the customer reconcile their accounts and resolve customer disputes.
Requisite Skills: Intermediate use of MS Office Outlook, Excel, and Word. 1-2 years B2B collections preferred (no 3rd party). Highly motivated self-starter with ability to work independently as well as within a team environment. Must have ability to negotiate well under difficult circumstances. Must possess the ability to prioritize multiple tasks. Candidate must have exceptional attention to detail and great interpersonal skills. Accounting experience required. Assertive, but not aggressive. Must enjoy making phone calls, be dependable, have a nice phone voice and excellent interpersonal and communication skills.
Multi Service is an Equal Opportunity Employer / Affirmative Action Employer. We welcome all veterans and disabled applicants
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