Area Sales Manager

AREA Sales Manager

Reports To:            Merchandise Assistant Store Manager

Supervises:            Department Team Leads, Sales Associates, Fitting Room Sales Associates, and Markdown Associates

As part of the management team, the Area Sales Manager is responsible for managing 2 or more departments within a store (Accessories, Coats, Jewelry, Linens, Men’s, Outerwear, Shoes, Sportswear, and Youth).  Responsibilities include hiring and training of department staff, implementing corporate marketing initiatives, protecting store assets, ensuring customer service standards are met and maintaining the appearance of the department and store.  This role is an essential part in the store’s goal to provide friendly, efficient and knowledgeable customer service for all customers.  Focus will be on customer satisfaction through knowledge of the product line and the ability to assist with product selection.  The Area Sales Manager will manage the merchandising effort for their departments to maximize sales and profit – identify sales trends and make recommendations to address those trends.

Responsibilities:

·          Deliver excellent customer service and demonstrate a high degree of professionalism

·          Assist in the recruitment and hiring of the most qualified applicants to meet the needs of each department

·          Conduct orientation, train, coach, develop, and manage sales associates in the execution of daily tasks

·          Assist in scheduling of associates, and ensure compliance with payroll budgets

·          Maximize sales and measure sales performance on a daily basis by referencing class sales reports from the previous year

·          Oversee and participate in the preparation of merchandise displays and presentations

·          Maintain adequate inventory to support sales promotions

·          Oversee and participate in the coordination of sales promotion activities – proper use of in-store signs advertising sales and promotions

·          Gather merchandise for transfers, debits/damages, returns-to-vendor (RTV’s), and charge-backs

·          Oversee and participate in department inventories

·          Oversee proper pricing of merchandise and ensure all price changes are made

·          Communicate with regional staff about comparative shopping analyses, fast and slow selling classifications and styles, planning and adjusting stock levels, and customer requests

·          Oversee compliance of associates with established Company policies and standards

·          Any other tasks as assigned from time to time

Skills and Competencies:

·          Ability to provide outstanding customer service

·          Ability to develop and train associates and build relationships

·          Ability to manage area operations and merchandise effectively

·          Ability to maintain a fair, consistent set of standards as they apply to workforce

·          Ability to adjust priorities and manage time wisely in a fast-paced environment

·          Ability to communicate in a clear, concise, understandable manner, and listen attentively to others

·          Ability to operate all equipment necessary to perform the job

Requirements:

·          2+ years of Retail Management experience within a Big Box or Specialty environment

·          Ability to work a full-time schedule including nights, weekends, and holidays

·          Ability to handle a multi-million dollar sales volume

·          Strong interpersonal, communication, organization and follow-through skills

“It’s All About Our People"